Support Assistant

hace 4 días


Hermosillo, Sonora, México Kuadra Support A tiempo completo

We are seeking a highly motivated Support Assistant - Accounting to join our team at Kuadra Support.

This role requires a detail-oriented individual who can provide administrative support to our clients in an office environment.

The successful candidate will be responsible for:

  • Providing on-boarding support to new clients by contacting them via phone to assist with billing and systems set-up
  • Managing calendars and scheduling meetings with clients
  • Following up on past-due client accounts receivable
  • Offering general administrative support, including billing, data entry, filing extensions, and electronic filing of forms
  • Assisting with returning phone calls, preparing written correspondence, and communicating with clients via email
  • Assisting with travel arrangements
  • Providing administrative support to assigned partners and senior management, including filing, scanning, and copying documents
  • Preparing reports and records
  • Delivering exceptional customer service, support, and follow-up for clients by phone and email
  • Performing other duties as assigned, including backing up administrative team colleagues
Requirements

To be considered for this role, you must have:

  • Ability to speak, read, and write in both Spanish and English
  • A professional degree
  • A minimum of two years of related experience
  • Exceptional customer service skills (preferred)


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