Remittance Services Coordinator

hace 3 semanas


Santiago de Querétaro, Querétaro de Arteaga, México Ria A tiempo completo

Ria, a pioneer in the money transfer industry, aims to revolutionize global remittances by delivering exceptional service and reliable payment solutions. Our mission is to become the most progressive company in this field.

We are seeking an enthusiastic and detail-oriented Customer Service Representative to join our team at Ria Headquarters in Queretaro. In this role, you will be responsible for:

Key Responsibilities
  • Reviewing and correcting data of incorrectly processed transactions;
  • Collaborating with the accounting department to reconcile and balance refunds of cancelled transactions.

To succeed in this position, you will need:

Required Skills and Qualifications
  • A minimum education of completed high school or college;
  • Good knowledge of MS Office and Internet Explorer;
  • An intermediate level of English, enabling effective communication via telephone with clients;
  • Strong customer orientation skills;
  • Excellent written and verbal communication skills;
  • Attention to detail;
  • A good teamworking approach;
  • The ability to work flexible schedules.

We offer a competitive salary of $16,000 gross per month for a medium level of English proficiency, as well as:

Benefits
  • 5% food vouchers;
  • 30 days bonus;
  • 15 days of initial vacation;
  • Life insurance;
  • Free access to our gym;
  • A dynamic and collaborative work environment;
  • Cutting-edge tools and technology to streamline your work;
  • Free English and French classes;
  • Work-life balance.

Ria values diversity and is committed to providing equal opportunities to all employees and applicants, regardless of their background, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression.


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