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Lead Collections Operations Specialist
hace 1 mes
About the Position:
AIG seeks a seasoned Collections Supervisor to lead our teams in delivering exceptional results. This role is ideal for an experienced professional with a strong background in collections management, team leadership, and data analysis.
Key Responsibilities:
- Direct and motivate a team of collections professionals to achieve outstanding performance metrics.
- Analyze data to identify trends, areas for improvement, and implement strategic initiatives to drive business growth.
- Develop and maintain relationships with internal stakeholders, including Distribution, Finance, and Lines of Business.
- Collaborate with cross-functional teams to solve complex collection issues and improve operational efficiency.
- Provide training and development opportunities to enhance team skills and knowledge.
- Ensure compliance with regulatory requirements and company policies.
Requirements:
- Bachelor's degree in Accounting or a related field.
- At least 3 years of experience as a Supervisor/Coordinator in collections management.
- Strong knowledge of insurance finance/accounting and collections processes.
- Excellent communication, leadership, and analytical skills.
- Ability to work under pressure and prioritize multiple tasks.
- Proficient in using Power BI, MS Office, and advanced Excel skills.
- Familiarity with CRM software and financial insurance analysis.
Salary Range:
$80,000 - $110,000 per annum, depending on experience.
Benefits:
AIG offers a comprehensive benefits package, including health insurance, retirement savings plan, paid time off, and career development opportunities.
