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Customer Service Representative
hace 2 meses
At Electrocomponentes De Chihuahua, we are seeking a highly skilled and dedicated Customer Service Representative to join our team. As a key member of our customer-facing department, you will be responsible for providing exceptional support to our valued customers.
Key Responsibilities:
- Provide timely and effective support to customers via phone, email, and in-person interactions.
- Respond to customer inquiries and resolve issues in a professional and courteous manner.
- Collaborate with internal teams to ensure seamless communication and resolution of customer concerns.
- Develop and maintain strong relationships with customers to drive loyalty and retention.
- Stay up-to-date on product knowledge and industry trends to provide informed support.
Requirements:
- Bachelor's degree in Business Administration, Logistics, or a related field.
- At least 3 years of experience in customer-facing roles, preferably in a similar industry.
- Excellent written and verbal communication skills.
- Ability to multitask and work in a fast-paced environment.
- Proficiency in English (90% or higher).
What We Offer:
- A competitive salary range of $1.00 - $2.00 per month.
- A comprehensive benefits package, including life insurance and meal vouchers.
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
Working Conditions:
- Full-time position with a standard 8-hour workday, Monday to Friday.
- On-site work environment with a focus on teamwork and collaboration.