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Product and Application Heat Exchanger Specialist for LATAM

hace 2 meses


Ciudad de México, Ciudad de México Alfa Laval Mid Europe GmbH A tiempo completo
About the Role

We are seeking a highly skilled Product and Application Heat Exchanger Specialist to join our team in LATAM. As a key member of our sales support team, you will play a crucial role in providing technical expertise to our customers and partners in the region.

Key Responsibilities
  • Support the sales companies in the LATAM region, including our channel partners, with technical knowledge and expertise.
  • Transfer technical knowledge to our channels and clients through training and facilitation, focusing on Alfa Laval products, particularly GPHE.
  • Collaborate with the sales engineer to design and prepare information for quotations.
  • Work closely with the marketing area to develop marketing campaigns, conferences, and fairs.
  • Provide exceptional customer care and technical support to customers regarding heat exchanger products and applications.
  • Offer key technical support to customers in meetings and interactions, focusing on customized product presentations and valuable propositions.
  • Establish a visible presence as a technical expert, both virtually and in-person, to solve complex technical issues and discuss our products and applications within the industry.
  • Promote the Alfa Laval brand among customers.
  • Act as a product champion in product launch campaigns and/or product and application competencies coach within the company.
Requirements
  • A bachelor's degree in Mechanical Engineering or a related field.
  • At least 2 years of experience in a similar position, with a strong network within the industry and technical expertise on products and applications regarding heat transfer.
  • Fluency in Spanish and English; Portuguese is a plus.
  • Experience in managing CRM systems such as Sales Force, Microsoft Dynamics, or similar.
  • Experience in B2B and B2C, networking development, channel distribution management; availability to travel 50-70%.
  • Non-Mexican citizens with a working visa and Spanish skills are also invited to apply.
About Us

Alfa Laval is a world leader in heat transfer, separation, and fluid handling solutions. With a rich history dating back to 1883, we have developed products that accelerate success for our customers, people, and planet. Our company is built on innovation, and we provide worldwide solutions in areas that are vital to society both today and for the future.

We are a truly diverse and inclusive workplace based on care and empowerment. We believe in making a positive impact on our planet's most urgent problems and strive to create a better world, every day.