Front Desk Ambassador
hace 5 días
We are seeking a highly skilled and charismatic Front Desk Ambassador to deliver exceptional guest experiences at Four Seasons Resort Punta Mita.
About UsFour Seasons Hotels Ltd is a leader in the luxury hospitality industry, renowned for its commitment to excellence and customer satisfaction. Our team members are dedicated professionals who strive to create unforgettable experiences for our guests.
Job OverviewThis is an excellent opportunity for a dynamic individual to join our team as a Front Desk Ambassador. As a key member of our front-of-house team, you will be responsible for providing exceptional service to our guests, responding to their needs and preferences, and creating a warm and welcoming atmosphere.
Key Responsibilities- To greet guests warmly and make them feel welcome, ensuring a seamless and enjoyable stay with us.
- To respond promptly to guest inquiries, resolve issues efficiently, and provide accurate information about resort facilities, services, and local attractions.
- To maintain a high level of knowledge about local culture, history, and points of interest, and share this with guests to enhance their experience.
- To work closely with other departments to ensure that guest requests are met and exceeded.
To be successful in this role, you will need:
- A high school diploma or equivalent.
- Bilingual skills in Spanish and English.
- Standard and automatic vehicle operation.
- An outgoing personality, excellent communication skills, and a genuine passion for delivering exceptional service.
In return for your hard work and dedication, we offer a comprehensive benefits package, including:
- A competitive salary ($50,000 - $60,000 per annum) commensurate with experience and qualifications.
- A comprehensive health insurance plan.
- Complimentary nights at any Four Seasons resort worldwide.
- Ongoing training and development opportunities.
- Optimal facilities and services for employees (transportation, employee restaurant, and laundry services).
At Four Seasons Hotels Ltd, we pride ourselves on being a global leader in the luxury hospitality industry. With a legacy of excellence and a commitment to innovation, we offer a dynamic and supportive work environment that fosters growth, creativity, and personal development. If you are passionate about delivering exceptional service, working with a talented team, and contributing to a world-class brand, we would love to hear from you.
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