Field Service Engineer
hace 4 días
Peak Scientific, a leading manufacturer of laboratory gas generators, is seeking a skilled Field Service Technician to join our team in Mexico. As a key member of our service team, you will be responsible for providing exceptional customer service and technical support to our clients in the region.
Key Responsibilities:
- Carry out routine maintenance, emergency repairs, installations, and training to ensure total customer satisfaction.
- Provide customers with clear and accurate service reports for all work carried out.
- Submit service reports at the end of each week or as requested by the office.
- Maintain and replenish personal stock of parts and conduct inventory checks as needed.
- Ensure effective liaison with other Peak departments to ensure high levels of communication and cooperation for all aspects of customer and product support.
- Inform the service manager of all serious customer complaints and escalations.
Requirements:
- Exceptional customer service and communication skills.
- Experience working with pressure systems and transportable gases.
- Experience with electronics, hydraulics, and mechanical systems.
- Self-motivation and ability to work with minimal supervision.
- Good practical skills and a methodical, positive approach to resolving problems.
- Ability to work under pressure against tight deadlines.
- Flexible approach to travel with a valid license and vehicle.
- Fluency in English and local language.
We offer a competitive package and opportunities to develop within an expanding international company. If you have what it takes to be part of Peak, apply today and take the first step towards a rewarding career with our team.
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