Field Service Engineer

hace 4 días


Ciudad de México, Ciudad de México Peak Scientific A tiempo completo
Join Our Team as a Field Service Technician

Peak Scientific, a leading manufacturer of laboratory gas generators, is seeking a skilled Field Service Technician to join our team in Mexico. As a key member of our service team, you will be responsible for providing exceptional customer service and technical support to our clients in the region.

Key Responsibilities:

  • Carry out routine maintenance, emergency repairs, installations, and training to ensure total customer satisfaction.
  • Provide customers with clear and accurate service reports for all work carried out.
  • Submit service reports at the end of each week or as requested by the office.
  • Maintain and replenish personal stock of parts and conduct inventory checks as needed.
  • Ensure effective liaison with other Peak departments to ensure high levels of communication and cooperation for all aspects of customer and product support.
  • Inform the service manager of all serious customer complaints and escalations.

Requirements:

  • Exceptional customer service and communication skills.
  • Experience working with pressure systems and transportable gases.
  • Experience with electronics, hydraulics, and mechanical systems.
  • Self-motivation and ability to work with minimal supervision.
  • Good practical skills and a methodical, positive approach to resolving problems.
  • Ability to work under pressure against tight deadlines.
  • Flexible approach to travel with a valid license and vehicle.
  • Fluency in English and local language.

We offer a competitive package and opportunities to develop within an expanding international company. If you have what it takes to be part of Peak, apply today and take the first step towards a rewarding career with our team.


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