Field Service and Sales Application Specialist

hace 2 días


Ciudad de México, Ciudad de México Hitachi Vantara Corporation A tiempo completo
Job Summary

We are seeking a highly skilled and motivated Field Service and Sales Application Engineer to join our team at Hitachi Vantara Corporation. As a key member of our sales and service team, you will be responsible for maintaining existing business relationships and pursuing new opportunities in the field of electron microscopes and analytical instrumentation.

Key Responsibilities
  • Undertake routine maintenance and repair of customer equipment, ensuring timely and efficient service delivery.
  • Maintain accurate records of all work performed and training received, providing valuable insights for future improvements.
  • Develop and maintain strategic customer relationships, identifying and pursuing sales opportunities to drive revenue growth.
  • Conduct sales calls, schedule promotional work, and track sales activities in the assigned geographical territory, ensuring effective communication with customers and internal stakeholders.
  • Provide detailed documentation for problem resolution, training, and customer reporting, showcasing your ability to effectively communicate complex information.
  • Collaborate with senior sales staff and engineers to receive specialized sales and service training, enhancing your skills and knowledge in the field.
Requirements
  • AS degree in Engineering or equivalent combination of education and experience.
  • BS degree in Engineering, Chemistry, Physics, or related field preferred.
  • 0-5+ years of experience in sales or related customer-facing activity, with a strong work ethic and ability to effectively communicate information to customers and internal team.
  • Knowledge of analog and digital circuitry as applied to our equipment, with experience using digital volt meters, oscilloscopes, hand tools, and computers.
  • Basic knowledge and understanding of Physics and Chemistry, with ability to disassemble and assemble intricate parts related to selected instruments.
  • Ability to convey key features of company products in a convincing manner, with strong verbal and written communication skills.
What We Offer

As a Field Service and Sales Application Engineer at Hitachi Vantara Corporation, you will have the opportunity to work with a talented team, develop your skills and knowledge, and contribute to the growth and success of our company. If you are a motivated and results-driven individual with a passion for sales and service, we encourage you to apply for this exciting opportunity.



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