Strategic Workplace Ambassador
hace 1 mes
At IWG, we are leading the way in shaping the future of work. Our mission is to provide a seamless and inspiring workspace experience for businesses and individuals alike.
Role OverviewWe are seeking an experienced Strategic Workplace Ambassador to join our team. In this role, you will be responsible for delivering exceptional customer experiences, managing smooth-running operations, and driving business growth.
Job Responsibilities- Motivate your team to create a great working environment that exceeds customer expectations.
- Welcome new members, show them facilities, and assist with Wi-Fi and presentation setup.
- Meet with new members to understand their business needs and introduce them to other businesses.
- Plan and manage networking events to foster collaboration and growth.
- Manage the move-in process for large companies, ensuring a seamless transition.
- Provide tours and explain benefits to potential customers, highlighting the value of our services.
- Review billing, ensure all customers are current, and maintain a show-ready space.
We are looking for an accomplished multitasker with strong customer service skills, good communication, leadership, and problem-solving skills. Proficiency in MS Office and basic IT equipment is essential, as is a B1 or higher level of English communication skills.
What We Offer- A competitive total compensation package, including salary (£25,000 - £35,000 per annum) and benefits.
- A work-life balance with no standard nights/weekends, generous paid time off plans, and quarterly bonus plan program.
- A bright and inspiring work environment, training and development opportunities, and a professional workplace community.
The estimated annual salary for this position is £25,000 - £35,000, depending on location and experience.
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