Customer Experience Ambassador
hace 2 meses
About Marriott International, Inc
Marriott International, Inc is a leading global hospitality company with over 7,000 properties across 131 countries.
Estimated Salary Range: $50,000 - $70,000 per year, depending on location and experience.
Job Summary
We are seeking a highly skilled Customer Experience Ambassador to join our team. As a Guest Experience Expert, you will be responsible for delivering exceptional customer service and creating memorable experiences for our guests.
Key Responsibilities
- Process operational needs and address guest requests in a timely and efficient manner.
- Complete reports and share highlights of the local area with guests.
- Maintain a safe work environment, follow company policies and procedures, and protect company assets.
- Uphold quality standards and ensure uniform, personal appearance, and communications are professional.
Requirements
To be successful in this role, you will need:
- A high school diploma or equivalent.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Basic math skills and accuracy when handling cash and credit transactions.
Benefits
We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
What We Offer
At Marriott International, we are committed to providing our associates with opportunities for growth and development. We believe in maintaining a diverse and inclusive workplace where everyone feels valued and respected.
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