Operations Manager

hace 5 días


Cuauhtémoc, Ciudad de México HSBC A tiempo completo
Job Description

**Job Summary**

We are seeking an experienced Operations Manager to lead our Global Operations team. The successful candidate will be responsible for ensuring the smooth operation of our day-to-day activities, while also driving business growth and expansion.

Key Responsibilities

  • **Team Leadership**: Lead a team of processors and checkers to ensure accurate transaction processing and compliance with regulatory requirements.
  • **Process Improvement**: Develop and implement procedures to ensure production quality and financial performance.
  • **Change Management**: Implement change programs, system development, and enhancements as directed by the Functional Manager.
  • **Operational Procedures**: Develop and implement operational procedures in accordance with the Business Services Operating Model.
  • **Regulatory Compliance**: Manage and supervise the execution of regulatory reporting controls and quality.
  • **Trade Lifecycle**: Supervise the trade lifecycle for all Back Office products, including FX, Securities, and Derivatives.
  • **Risk Management**: Execute supervision and controls around booking, settlement, and payment procedures.
  • **Validation and Reconciliation**: Execute validations and reconciliations around cash management, settlements, payments, and securities positions.
  • **End-to-End Processing**: Execute controls and validations around end-to-end processing for markets products, including affirmation, confirmation, settlements, and accounting.
  • **Post-Trade Lifecycle**: Supervise the post-trade lifecycle.
  • **Tax Reporting**: Supervise and manage tax reporting.
  • **Incident Management**: Escalate properly any possible incident or issue.

Requirements

  • **Education**: A degree in Business or Finance would be preferred.
  • **Experience**: 3-5 years of investment banking experience would be recommended.
  • **People Management**: Proven track record in people management and running global teams, with experience of 3-5 years required.
  • **Market Knowledge**: Understanding of Asian and European markets for settlements operations.
  • **Methodologies**: A firm understanding, supported by accreditation, of LEAN and 6 Sigma methodologies.
  • **Equity Products**: Strong understanding and knowledge of Equity products is preferred.
  • **Front-to-Back Trade Lifecycle**: Able to demonstrate adequate understanding of front-to-back trade lifecycle process, stock lending product, operational risks, procedures, and controls.
  • **Technology**: Familiar working knowledge of associated technology.

Company Culture

At HSBC, we value diversity and inclusion, and we are committed to creating an inclusive culture that promotes equal opportunity. Our values define who we are as an organization and what distinguishes us. We value difference, we move forward together, we take responsibility for our actions, we use good judgment, we do the right thing, and we make things happen.

We are committed to gender equality and constant training for our employees, as well as the protection of their labor and social rights.

We offer a comprehensive benefits package, including paid leave for employees to enjoy special occasions, care for family members, or grieve the loss of a loved one.



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