Customer Service Representative
hace 7 días
Job Summary:
We are seeking a highly skilled Customer Service Representative to join our team at Tres. As a key member of our customer support team, you will be responsible for providing exceptional service to our policyholders, promoting a reliable image of our company and its processes.
Key Responsibilities:
- Provide customer service to policyholders via phone, ensuring a high level of satisfaction and loyalty.
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Collaborate with internal teams to resolve complex customer issues and improve overall customer experience.
- Stay up-to-date on company policies and procedures to provide accurate information to customers.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving skills and attention to detail.
- Bilingual skills in English and Spanish (or other languages as required).
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
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