Senior Service Manager

The Senior Customer Service Manager role at Citi is a key position responsible for leading a team in delivering exceptional customer service and support to external clients.**Key Responsibilities:**• Manage a team of customer service representatives to ensure seamless delivery of customer service support.• Evaluate team performance, make recommendations...

Rockwell Automation is a global leader in industrial automation and information solutions, dedicated to helping manufacturers achieve productivity, sustainability, and agility.We are committed to attracting talented individuals who share our passion for innovation and problem-solving. If you are a skilled professional looking for a challenging role, we...

Are you a leader who thrives in a fast-paced environment? Do you have a passion for mentoring and coaching? We're seeking a Senior Manager, Service Delivery to join our team at TTEC. In this role, you'll be responsible for leading a team of managers to achieve company and client goals. You'll work closely with the Director, Service Delivery to ensure quality...

Senior Service Manager Role at BackbaseAs a Senior Service Manager at Backbase, you will be responsible for overseeing a portfolio of current in-production customers. Your primary focus will be on developing and owning the Service Excellence practice to improve customer satisfaction, quality, and stability.You will promote active engagement with high-level...

Meet the RoleAs a Senior Service Operations Manager at Backbase, you will oversee a portfolio of current "Run"-in production customers. Your primary focus will be on developing and owning the Service Excellence practice, with a strong emphasis on improving customer satisfaction, quality, and stability with our in-production clients.You will promote active,...

About the RoleCiti seeks a highly skilled and experienced Senior Customer Service Manager to join our team. This is an excellent opportunity for someone who wants to take their career to the next level and lead a team of customer service professionals.Job SummaryThe successful candidate will be responsible for leading a team of 15-25 customer service...

About the RoleAABB is a leading manufacturer of electrification solutions. We are seeking a skilled Service Manager to lead our service operations in Mexico and the America Region. The ideal candidate will have a strong background in customer service, project management, and contract management.Key Responsibilities• Develop and implement service strategies...

As a Senior IT Service Manager at Novartis, you will be responsible for ensuring the delivery of high-quality IT services to our customers across the Americas region. This includes monitoring and assessing service performance, identifying areas for improvement, and implementing changes to meet customer needs.**Key Responsibilities:**- Develop and implement...

Job SummaryThe Senior Customer Experience Manager will be responsible for building and maintaining strong relationships with customers to drive business growth and customer satisfaction. This role will involve leading customer account teams, developing and executing success plans, and providing exceptional customer service.Key ResponsibilitiesLead customer...

**SERVICE DELIVERY MANAGER**:At Atos, a global leader in data-driven digital transformation, we seek a skilled Service Delivery Manager to oversee the implementation of services within their area of responsibility. With a focus on ensuring contracted services meet agreed volumes and standards, the successful candidate will guarantee service quality and act...

Destacar en la empresa Destination Service, como un profesional con una sólida experiencia y habilidades técnicas, estamos buscando a un administrador de reservas senior que se encargue del proceso de reserva.A continuación, presentamos las características clave del puesto:Título: Administrador de Reservas SeniorNivel Académico:...

About the RoleWe are seeking a highly skilled Service Delivery Manager to lead our Customer Service team in Mexico - Interlomas. This is an excellent opportunity for a seasoned professional to drive service excellence and contribute to the success of our business.

About the RoleAs a Customer Service Manager at AIG, you will be responsible for leading the Claims Contact Center (CC) team in Mexico, overseeing the efficient and timely response to inquiries regarding the claims process. You will manage a team of Claims Contact Center representatives who serve as the initial point of contact for customers reporting First...

**Transforming Sales with Technology**L'Oréal, a global leader in the beauty industry, is seeking a highly skilled Senior Project Manager to join its Americas Zone team. This role will focus on delivering Sales solutions to enhance the everyday selling experience for Sales teams across the region.As a Senior Project Manager, you will be responsible for...

Key Responsibilities:The Senior Operations Manager will oversee a team of Collectors and clerical staff, ensuring the efficient management of accounts with minor delinquency or in early stage collections. Key responsibilities include managing service levels and performance goals, utilizing expert negotiation skills to resolve escalated calls, and training...

**Service Channels Manager**:**Transforming Service Sales at ABB**:At ABB, we are driving diversity and inclusion across all dimensions. As a Service Channels Manager, you will play a key role in implementing the service sales strategy for channels, distributors, and service value providers for Drives, Motors, and Generators. Your goal will be to profitably...

The Senior Manager of Technology Infrastructure is responsible for overseeing the delivery and maintenance of Citi's IT services, ensuring optimal performance and compliance with all service level agreements (SLAs). This role will lead the service management strategy to align IT operations with business needs, continuously improving efficiency and service...

Service Management ExpertiseEviden, a global leader in data-driven digital transformation, seeks a skilled Service Manager to lead its network service management functions. As part of the Atos Group, Eviden brings deep expertise in digital transformation, with a strong presence in over 47 countries.Key Responsibilities:Manage network service performance...

Service Delivery ManagerNSC Global is seeking a highly skilled Service Delivery Manager to join our team. As a key member of our organization, you will be responsible for delivering exceptional service to our customers, managing relationships, and driving business growth.Key Responsibilities:Deliver high-quality service to customers, ensuring timely and...

Role OverviewThe Client Management Service Manager will be responsible for developing strong service-focused relationships with clients to understand their business and utilization of our products.Key Responsibilities- Visibility of and ultimate oversight for all service case activity, with direct accountability and responsibility to field and resolve...