Customer Service Manager Position

We are seeking a seasoned Customer Service Manager to oversee our customer care team in Mexico, with a focus on call center operations.Key Responsibilities:- Attracting top talent to the customer service team.- Conducting in-depth interviews with prospects.- Managing onboarding, training, and performance evaluation activities.- Developing and implementing...

The Senior Customer Service Manager role at Citi is a key position responsible for leading a team in delivering exceptional customer service and support to external clients.**Key Responsibilities:**• Manage a team of customer service representatives to ensure seamless delivery of customer service support.• Evaluate team performance, make recommendations...

**Customer Service Manager Role**At Case Consultores, we are seeking a skilled Customer Service Manager to lead our customer service operations in Mexico and North Latin America. This position requires a strong analytical mindset, excellent communication skills, and the ability to drive results.**Key Responsibilities:**• Contribute customer service...

**About the Role**We are seeking a skilled Customer Service Manager to lead our center's operations and ensure a seamless experience for our members.As a key member of our team, you will be responsible for managing the day-to-day activities of the center, including customer service, sales support, and team management.**Key Responsibilities**• Manage...

Job Title: Service Operations ManagerSchneider Electric is a global leader in the energy management and automation industry. We are seeking a highly skilled Service Operations Manager to join our team.Job Summary:The Service Operations Manager will be responsible for supervising and developing field services activities for an area. This includes empowering...

Job SummaryWe are seeking a highly skilled Port Operations Senior Manager to join our team at American President Lines. This is a strategic leadership position that requires expertise in port operations, logistics, and customer service.Key ResponsibilitiesSupport the General Manager in marketing activities, preparing presentations, and arranging public...

Customer Service Content Strategy Program ManagerAt Netflix, we're shaping the future of global entertainment by providing exceptional customer experiences. Our Global Customer Service organization focuses on delivering amazing interactions for our subscribers worldwide. We're seeking a talented Program Manager to join our team in Mexico City, Mexico, to...

We are ACSI Call Center, a leading provider of customer service solutions in the Tijuana Area and expanding to México City.As a professional, you will be responsible for answering questions, handling complaints, and providing support to clients in a timely and efficient manner.Key Responsibilities:Prioritize client needs and preferences when arranging...

**Vacante en Customer Service IS: Agente de Servicio al Cliente Bilingüe (Home Office)****Resumen del Puesto:** Buscamos un agente de servicio al cliente bilingüe para unirse a nuestro equipo en Customer Service IS. Como agente de servicio al cliente bilingüe, serás la conexión vital entre nuestra empresa y nuestros clientes de habla hispana e inglesa,...

The Customer Service Analyst 2 role at Citi involves providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this position is to address external customer issues and provide ongoing customer service support.**Key Responsibilities:**Act as a single point of contact for internal partners and...

The Customer Service Specialist at Citi is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.**Key Responsibilities:** Serve as a single point of...

**Job Overview**We are seeking a Senior Service Manager to lead our Customer Excellence practice. As a key member of our team, you will be responsible for developing and owning the service excellence strategy, with a focus on improving customer satisfaction, quality, and stability.You will promote active, strategic customer engagement at the highest...

Customer Service RepresentativeAvantor is seeking a dedicated Customer Service Representative to join our team in Mexico City. This intermediate-level position involves answering routine questions and issues from external or internal customers, with a focus on providing high-quality service and resolving complex customer complaints.Key...

Job OverviewAs a Customer Service Ambassador, you will play a crucial role in ensuring that our guests receive exceptional service and have a memorable experience at Marriott International. This position requires a strong focus on customer satisfaction, excellent communication skills, and a passion for delivering outstanding service.Key...

Customer Service RepresentativeThe Opportunity:Avantor is seeking a dedicated customer service professional to join our team. This position is located in Mexico City, near the World Trade Center.This is an intermediate-level position, responsible for answering routine questions and issues from external or internal customers. The primary purpose of this role...

About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Community Associate. As a key member of our community team, you will be responsible for providing exceptional customer service and support to our members, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide exceptional customer service and...

**Role:** We are seeking a highly skilled Customer Service Representative to join our team at Epsilon Staffing. As a Voice Agent, you will be responsible for delivering exceptional customer experiences that solve complex issues in a single call.**Location:** Our client is based in Mexico City, Mexico, and we are looking for candidates who are willing to work...

Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at FedEx Express Latin America and Caribbean Division. As a key member of our operations team, you will be responsible for providing exceptional customer service, handling customer inquiries, and ensuring the smooth delivery of packages.Key...

Service Project Manager NorthAt Videojet, we're committed to safeguarding everyday essentials. As a Service Project Manager North, you'll play a pivotal role in helping us uncover breakthrough solutions and accelerate innovation. This dynamic position involves executing service growth plans, prioritizing and implementing service activities, and evaluating...

The OpportunityAvantor is seeking a skilled Customer Service Representative to join our team in Mexico City, MX. This is an intermediate-level position that requires strong communication skills, both verbal and written, to provide exceptional customer service and support.Key ResponsibilitiesAnswer routine questions and issues from external or internal...