Guest Experience Associate

hace 4 semanas


Xico, México Marriott International, Inc A tiempo completo
About the Role

We are seeking a skilled Guest Experience Specialist to join our team at Courtyard Mexico City Toreo. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel welcome and valued throughout their stay.

Key Responsibilities
  • Process operational needs and address guest requests in a timely and professional manner
  • Take ownership of the guest experience in the main areas of the hotel, with a focus on providing personalized service and exceeding guest expectations
  • Complete reports and maintain accurate records to ensure seamless operations
  • Deliver quality meals and share knowledge of the local area to enhance the guest experience
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • No related work experience is required, but a passion for delivering exceptional guest experiences is essential
  • Able to work in a fast-paced environment and adapt to changing situations
  • Excellent communication and interpersonal skills
About Marriott International

At Marriott International, we are committed to providing a safe and inclusive work environment for all our employees. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are an equal opportunity employer and welcome applications from candidates of all backgrounds.



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