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Customer Service Representative
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Job Summary
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Marriott International, Inc. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.
Key Responsibilities:
- Provide warm and welcoming service to all guests, ensuring their needs are met and exceeded.
- Respond to guest inquiries and resolve any issues in a timely and professional manner.
- Process guest check-ins and check-outs, handling all necessary paperwork and documentation.
- Assist with room assignments, key card distribution, and other front desk duties as needed.
- Maintain a clean and organized front desk area, ensuring all necessary materials and equipment are readily available.
Requirements:
- High school diploma or equivalent required.
- Previous customer service experience preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask with ease.
- Basic math skills and accuracy with handling cash and credit transactions.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and advancement within the company.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
About Us:
Marriott International, Inc. is a leading global hospitality company with a portfolio of over 7,000 properties across 131 countries. We are committed to providing exceptional service and creating memorable experiences for our guests. If you are a motivated and customer-focused individual who is passionate about delivering outstanding service, we encourage you to apply for this exciting opportunity.
