Customer Experience Liaison
hace 4 semanas
Xtendops is seeking a skilled Customer Experience Advocate to join our team. As a key member of our support team, you will be responsible for delivering exceptional customer experiences through proactive and reactive support.
Key Responsibilities:- Manage customer inquiries and complaints in a timely and professional manner.
- Process orders and modifications, and escalate complaints across multiple communication channels.
- Provide helpful information, answer questions, and respond to complaints in a courteous and professional manner.
- Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction.
- Stay up-to-date with product knowledge and industry trends to provide expert advice to customers.
- High school diploma or equivalent.
- All levels of relevant experience from a related industry or at least a Subject Matter Expert.
- Proficient in relevant computer applications.
- Knowledge of customer service practices and principles.
- Excellent data entry and typing skills.
- Superior listening, verbal, and written communication skills.
- Ability to handle stressful situations appropriately.
Xtendops is an equal opportunities employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
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Customer Experience Liaison
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Pto Vallarta, Jalisco, México NexusTours A tiempo completoNexusTours is a leading Destination Management Company in the Caribbean, Central America, and North America. With offices in 11 countries and 32 destinations, we provide unparalleled service to our clients. Key Responsibilities: Interact with travel agents and direct clients to ensure their expectations are met and exceeded. Prepare quotes for clients and...
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Customer Experience Coordinator
hace 3 semanas
Pto Vallarta, Jalisco, México nexustours A tiempo completoNexustours is a leading Destination Management Company in the Caribbean, Central America, and North America, operating with its own offices in 11 countries and 32 destinations.We are seeking a Customer Experience Coordinator to assist and interact with travel agents and direct clients, ensuring that expectations are met and exceeded.The ideal candidate will...
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Customer Experience Associate
hace 2 semanas
Pto Vallarta, Jalisco, México nexustours A tiempo completoNexustours is a leading Destination Management Company in the Caribbean, Central America, and North America, operating with its own offices in 11 countries and 32 destinations.We are seeking a Customer Experience Associate to assist and interact with travel agents and direct clients, ensuring that expectations are met and exceeded.The ideal candidate will be...
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Customer Experience Coordinator
hace 2 semanas
Pto Vallarta, Jalisco, México nexustours A tiempo completoNexustours is a leading Destination Management Company in the Caribbean, Central America, and North America, operating with its own offices in 11 countries and 32 destinations.We are seeking a Customer Experience Coordinator to assist and interact with travel agents and direct clients, ensuring that expectations are met and exceeded.The ideal candidate will...
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Customer Experience Associate
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Pto Vallarta, Jalisco, México nexustours A tiempo completo{"h1": "Guest Experience Specialist", "p": "At NexusTours, we are seeking a skilled Guest Experience Specialist to join our team. This role is responsible for ensuring that our clients receive exceptional service and support throughout their travel experience. Key Responsibilities: * Assist travel agents and direct clients with their travel needs * Prepare...
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Customer Experience Coordinator
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Customer Experience Coordinator
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