Financial Collections Specialist
hace 1 mes
About Camino Financial
We are a leading online finance company offering business loans and solutions to support the growth of small businesses, particularly those owned by Latinos. Our mission is to bridge the financial gap for these entrepreneurs, providing them with access to credit and education.
Our vision is to revolutionize the financial services sector by leveraging technology to deliver an exceptional customer experience.
A key component of our strategy is building a team of dedicated professionals who share our passion for empowering underbanked communities. As a Financial Collections Specialist, you will play a crucial role in driving this vision forward.
About the Role
Main Responsibilities
We are seeking an experienced collections specialist to join our team. The successful candidate will be responsible for:
- Making daily collections calls to borrowers assigned from our call list
- Obtaining payment or a promise to pay from borrowers, consistent with our policies and procedures
- FOLLOWING UP ON PENDING PAYMENTS AND NEGOTIATING POSSIBLE PAYMENT PLANS THAT PROVIDE OPTIMAL VALUE FOR OUR COMPANY
- Providing feedback loops to Credit Underwriting to ensure riskier accounts are flagged accordingly
- Communicating effectively with internal customers, including Member Happiness, Underwriting, and Customer Service
Education and Experience
We require a high school diploma as essential; a bachelor's degree is desired. Your experience in commercial lending, billing procedures, collection techniques, and customer service is valuable to us. You must have working knowledge of MS Office and databases.
The ideal candidate will have good understanding of Commercial Lending and Excellent knowledge of billing procedures
What We Offer
We offer a competitive salary, medical benefits, commute bonus, groceries vouchers, and major medical expenses insurance. We believe in investing in our employees' well-being and success.
Why Join Us?
We are a mission-driven company that prioritizes serving underbanked communities. Our company culture values innovation, collaboration, and employee growth. We are backed by venture capital and incubated at Harvard Business School.
About Salary
We offer a competitive monthly salary range: $20,000-$23,000 per month. This figure may vary based on your location, experience, and qualifications. Your hard work and dedication will be recognized and rewarded through regular performance evaluations and salary increases.
About Location
Our hybrid remote office is located in 06700, Ciudad de México. We prioritize flexibility and work-life balance, allowing our team members to thrive in a supportive environment.
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