Empleos actuales relacionados con Customer Experience Specialist - Ciudad de México, Ciudad de México - Damco Spain SL
-
Customer Experience Specialist
hace 4 semanas
Ciudad de México, Ciudad de México SPX FLOW A tiempo completoJob Title: Customer Experience SpecialistAt SPX FLOW, we are seeking a highly skilled Customer Experience Specialist to join our team. As a key member of our Commercial Operations department, you will play a critical role in delivering exceptional customer experiences and driving business growth.Job Summary:The Customer Experience Specialist will be...
-
Customer Experience Specialist
hace 1 mes
Ciudad de México, Ciudad de México Maersk A tiempo completoJob SummaryWe are seeking a highly skilled Customer Experience Specialist to join our GSC Hub team. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring a seamless onboarding experience and resolving any issues that may arise.Key ResponsibilitiesProvide email support to clients, resolving...
-
Customer Experience Specialist
hace 6 días
Ciudad de México, Ciudad de México Maersk A tiempo completoCustomer Experience SpecialistWe're building a global Finance organization to support our employees and customers. As a Customer Experience Specialist, you'll play a vital part in our success, assisting with duties related to document preparation and information coordination required to process ISF transactions through US Customs.Key...
-
Customer Experience Specialist
hace 7 días
Ciudad de México, Ciudad de México Maersk A tiempo completoAs a Customer Experience Specialist at Maersk, you will play a vital role in delivering exceptional customer service. Your primary responsibility will be to proactively identify and mitigate issues, ensuring a best-in-class customer experience.Key Responsibilities:Deliver a best-in-class customer service experience.Act as the first point of contact for...
-
Customer Experience Specialist
hace 1 semana
Ciudad de México, Ciudad de México Damco Spain SL A tiempo completoCustomer Experience SpecialistWe're building a global Finance organization to support our employees and customers. As a Customer Experience Specialist, you'll play a vital part in our success, assisting with duties related to document preparation and information coordination required to process ISF transactions through US Customs.Key ResponsibilitiesEmail...
-
Bilingual Customer Experience Specialist
hace 2 semanas
Ciudad de México, Ciudad de México Maersk A tiempo completoAt Maersk, we're committed to delivering exceptional customer experiences through our Global Service Center in Mexico City, Mexico, and a satellite office in Santos, Brazil. We're seeking a talented professional to join our team as a Bilingual Customer Experience Specialist.As a key member of our contact center team, you'll be responsible for providing...
-
Customer Experience Specialist
hace 2 semanas
Ciudad de México, Ciudad de México Maersk A tiempo completoThe Customer Experience Specialist will be responsible for delivering exceptional customer service to customers onboarded in the Maersk environment.Key Responsibilities:Resolve email handling issues for customers via Case Management.Provide customer onboarding support, explaining website usage and local information to avoid operational delays.Manage...
-
Customer Experience Specialist
hace 1 semana
Ciudad de México, Ciudad de México Tbwa ChiatDay Inc A tiempo completoTo drive business success, we're seeking a skilled Customer Experience Specialist to join our team. This role will play a crucial part in developing and implementing customer excellence structures, ensuring a seamless customer journey and maintaining high-quality service levels.As a key member of our team, you'll be responsible for managing BPOs, identifying...
-
Customer Experience Specialist
hace 2 semanas
Ciudad de México, Ciudad de México OPINATOR A tiempo completoAbout OPINATOR and this role:We are a high-tech company that develops and markets a cloud-based platform specialized in Customer Experience and Digital Marketing. Our platform is changing the way in which major companies interact with their digital customers worldwide.You will join a digital global company with a dynamic culture based on training,...
-
Customer Experience Specialist
hace 1 semana
Ciudad de México, Ciudad de México Maersk A tiempo completoAs a Customer Experience Specialist at Maersk, you will play a vital role in delivering exceptional customer service. Your primary responsibility will be to own and manage customer issues, ensuring timely and effective resolution. You will be the primary point of contact for key customers, working closely with internal and external stakeholders to maintain...
-
Customer Experience Specialist
hace 4 días
Ciudad de México, Ciudad de México Damco Spain SL A tiempo completoCustomer Experience SpecialistWe strive to deliver exceptional customer experiences by fostering positive interactions, identifying customer needs, and providing solutions in a timely and professional manner.Key Responsibilities:Act as the primary point of contact for customers, responding to inquiries via live chat and resolving issues to their...
-
Customer Experience Specialist
hace 1 semana
Ciudad de México, Ciudad de México Revolut A tiempo completoAbout RevolutWe're a global fintech company on a mission to deliver more from your money. With a range of products that span spending, saving, travel, transfers, investing, and more, we've helped 40+ million customers get more from their finances.We're looking for a talented individual to join our Customer Support Team as a Support Specialist. This role...
-
Customer Experience Specialist
hace 4 semanas
Ciudad de México, Ciudad de México Royal Holiday A tiempo completoJob Title: Customer Experience AdvisorGrupo Royal Holiday, a leading international tourism company with 40 years of experience, is seeking a Bilingual Client Service Representative to join our team.Job Summary:We are looking for a highly motivated and customer-focused individual to provide exceptional service to our clients. As a Customer Experience Advisor,...
-
Customer Experience Specialist
hace 1 mes
Ciudad de México, Ciudad de México Maersk A tiempo completoJob Title: CX ConsultantAs a Customer Experience Consultant at Maersk, you will play a vital role in delivering exceptional customer service and ensuring seamless logistics operations. Your primary responsibility will be to own and manage customer issues, providing timely and effective resolutions that meet customer expectations.Key Responsibilities:Deliver...
-
Customer Experience Specialist
hace 2 semanas
Ciudad de México, Ciudad de México Maersk A tiempo completoJob Title: CX ConsultantAs a Customer Experience Consultant at Maersk, you will play a vital role in shaping the company's customer service strategy. Your primary responsibility will be to identify and mitigate potential issues, ensuring that our customers receive the best-in-class service experience.Key Responsibilities:Deliver exceptional customer service...
-
Customer Experience Specialist
hace 4 semanas
Ciudad de México, Ciudad de México Maersk A tiempo completoJob Title: CX ConsultantAs a Customer Experience Consultant at Maersk, you will play a vital role in delivering exceptional customer service and ensuring seamless logistics operations. Your primary responsibility will be to own and manage customer issues, providing timely and effective resolutions that meet our high standards.Key Responsibilities:Deliver...
-
Customer Experience Specialist
hace 1 mes
Ciudad de México, Ciudad de México OPINATOR A tiempo completoAbout OPINATOROPINATOR is a high-tech company that develops and markets a cloud-based platform specialized in Customer Experience and Digital Marketing. We are a global company with a dynamic culture based on training, transparency, responsibility, attention to detail, and customer focus.Job DescriptionWe are seeking a Customer Operations Associate to join...
-
Customer Experience Specialist
hace 2 semanas
Ciudad de México, Ciudad de México OPINATOR A tiempo completoAbout OPINATOROPINATOR is a high-tech company that develops and markets a cloud-based platform specialized in Customer Experience and Digital Marketing. We're a global company with a dynamic culture based on training, transparency, responsibility, attention to detail, and customer focus.Job DescriptionWe're looking for a Customer Operations Associate to join...
-
Customer Experience Specialist
hace 1 semana
Ciudad de México, Ciudad de México Revolut A tiempo completoAbout RevolutWe're a financial technology company on a mission to deliver more to our customers through a wide range of products and services. Our team is growing rapidly, and we're looking for a highly organized and detail-oriented individual to join our Complaints team as a Support Specialist.As a Support Specialist, you'll be responsible for handling...
-
Customer Experience Specialist
hace 7 días
Ciudad de México, Ciudad de México OPINATOR A tiempo completoAbout OPINATOR and this role:We are a high-tech company that develops and markets a cloud-based platform specialized in Customer Experience and Digital Marketing.As a Customer Operations Associate, you will help our customers to be successful and achieve their goals by using our software platform.Responsibilities:Build and maintain strong, active...
Customer Experience Specialist
hace 2 meses
We are seeking a highly skilled and motivated Customer Experience Specialist to join our team at Damco Spain SL. As a key member of our Global Service Center, you will be responsible for delivering exceptional customer experiences and driving business growth.
Key Responsibilities- Customer Experience Ownership: Own and manage the customer experience, ensuring end-to-end satisfaction and compliance with company procedures and customer agreements.
- Shipment Process Management: Manage the end-to-end shipment process, ensuring timely and effective resolution of customer issues and adherence to company procedures.
- Issue Resolution: Identify and resolve customer issues, engaging internal stakeholders as needed, and providing timely and professional communication to customers.
- Continuous Improvement: Drive continuous improvement opportunities and cost reduction initiatives, leveraging data and insights to inform business decisions.
- Education: Recent college graduates in Business Administration and International Trade, or equivalent experience in Ocean Logistics, Landside Transportation, or Customer Experience.
- Language Skills: English proficiency (B2 level) and ability to communicate effectively in a global environment.
- Technical Skills: Proficient in MS Suite (Word, Excel, PowerPoint, Teams) and ability to adapt to new technologies.
- Soft Skills: Strong customer-centricity, service orientation, and ability to work in a fast-paced environment with multiple priorities.
- Work Schedule: Ability to work standard work shifts (5AM-2PM, 6AM-3PM, 7AM-4PM, 8AM-5PM MEX TIME) and weekends (Saturday), with flexibility to adapt to changing business needs.
Damco Spain SL is a leading logistics and supply chain company committed to delivering exceptional customer experiences and driving business growth. We value diversity, inclusivity, and employee well-being, and strive to create a work environment that fosters collaboration, innovation, and continuous learning.
