Retail Store Operations Manager

hace 4 semanas


Xico, México Margiela A tiempo completo

Job Summary:

We are seeking an experienced Retail Store Operations Manager to oversee the daily operations of our retail location, ensuring high standards of customer service and sales performance.

About Us:

Maison Margiela is a Paris-based fashion house founded in 1988 by Belgian designer Martin Margiela. We celebrate unconventional aesthetics and embrace the philosophy that fashion is an art of expression rather than a cult of personality.

The Role:

The successful candidate will be responsible for managing staff members, driving sales performance, and implementing strategies to meet revenue targets while providing an exceptional shopping experience. They will also assist with monitoring store performance, managing inventory, and ensuring that all visual merchandising aligns with Margiela standards.

Responsibilities:

  • Meet store sales and target goals
  • Maximize profitability through optimization and controlling of expenses
  • Reach the achievement of Key Performance Indicators
  • Provide strong customer service skills to provide courteous and precise customer satisfaction
  • Foster a positive, professional and sales-oriented environment and promoting a culture open to internal feedback
  • Assign work load appropriately and effectively among store employees
  • Provide team with insight and updates via regular store meetings
  • Minimize stock loss by implementing and executing all control Policies and Procedures

Requirements:

  • 2+ years experience in a client-driven environment in lead sales or supervisory role
  • Leadership skills
  • Excellent customer service skills

What We Offer:

A competitive salary of $60,000 - $80,000 per annum, depending on experience, plus benefits package including health insurance, paid time off, and opportunities for professional development.

Note:

Please do not include any emails or phone numbers in your application.



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