Technical Product Specialist

hace 1 día


Mexicali, Baja California, México Scania Nederland B.V. A tiempo completo
Technical Expert for Big Fleets

This role is not yet validated by Subject Matter Experts.

We are seeking a skilled professional to receive and process customer orders, inquiries, and complaints related to our products. The ideal candidate will have a strong understanding of our products, sales territories, and individual customers to provide exceptional technical support. This role involves maintaining relationships with customers and sales staff, particularly those focused on technical applications of our products. The successful candidate will have relevant experience, completion of technical product training, and demonstration of high-level product and process knowledge.

Key Responsibilities:

  • Provide technical support to customers through specialized knowledge of our products.
  • Maintain relationships with customers and sales staff to ensure seamless communication.
  • Process customer orders, inquiries, and complaints in a timely and efficient manner.

Requirements:

  • Relevant experience in a technical product role.
  • Completion of technical product training.
  • Demonstration of high-level product and process knowledge.


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