Apple Technical Support Specialist

hace 24 horas


Mexicali, Baja California, México Apple Inc. A tiempo completo
About the Role

We're seeking a skilled Technical Specialist to join our team at Apple Inc. As a Technical Specialist, you will play a critical role in providing exceptional support to our customers, helping them get the most out of their Apple products.

Key Responsibilities
  • Assess customer support needs and provide solutions or refer them to other team members.
  • Develop strong relationships with customers, providing personalized support and training on Apple devices.
  • Stay up-to-date with the latest Apple technology and products, using this knowledge to provide expert support and guidance.
Requirements
  • Passion for Apple and a desire to share that passion with others.
  • Strong people skills, including being approachable, a good listener, and empathetic.
  • Ability to learn and adapt to Apple's unique style of service.
  • Flexibility with scheduling, with work hours based on business needs.
What We Offer

As a Technical Specialist at Apple, you will have the opportunity to work with a talented team, develop your skills and expertise, and make a real difference in the lives of our customers.



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