IT Support Specialist
hace 2 meses
Job Title: IT Support Specialist
Location: Remote (EST Time Zones)
About the Company
Elastyc is dedicated to matching job seekers like you with the right opportunities. Our platform uses advanced AI technology to connect with companies actively looking to hire, ensuring that your skills and experience are aligned with the roles you're interested in. We streamline the hiring process matching you to the right job faster and more efficiently. Let Elastyc help you discover your next career move and connect you with companies that are just the right fit.
About the Position
Elastyc is representing a dynamic, privately held company in the insurance industry. With decades of experience, they pride themselves on their independence, which enables them to prioritize clients, support their teams, and contribute to the community. With a global presence and thousands of professionals, their associates are empowered to make a positive impact every day.
Job Responsibilities
Provide technical support to IT users through phone, onsite assistance, and problem resolution, ensuring timely issue resolution in collaboration with the appropriate team.
Perform installation, maintenance, troubleshooting, and support for client/server systems, software, and network hardware.
Assist end users with computer operations, peripherals, and software applications, ensuring smooth functionality and support.
Coordinate software, hardware, and systems applications with users and management to align with business needs.
Handle and coordinate all desktop IT requirements, including hardware/software troubleshooting, replacement, installation, configuration, and user administration.
Document and route incoming IT requests, escalate tickets when necessary, and ensure help desk processes are followed.
Move, add, and update desktop and network equipment as needed.
Provide user training, consulting on IT systems, and exceptional customer service in line with company philosophies.
Support the IT department's goals and assist in developing short and long-term objectives and strategies.
Stay informed about new systems, software capabilities, and technological advances.
Perform other IT-related duties as assigned.
Qualifications:
Bachelor’s Degree in Computer Science or related field, or equivalent education/experience.
At least 2 years of experience in computer hardware/software, with a focus on workstations, networking, client/server systems, and problem diagnostics.
Strong project management, time management, initiative, and interpersonal skills.
Ability to meet deadlines, attend required meetings/training, and travel by automobile/aircraft.
Ability to work outside normal business hours as needed and to operate office equipment such as computers, copiers, and calculators.
Language Skills: Fluency in English is required.
To help us process your application quickly, please submit both your resume and an introduction video in English.
Salary Range: up to 2,800 USD/mo
Work Schedule: Monday to Friday, 9:00 AM to 05:00 PM (EST).
-
IT Support Operations Specialist
hace 5 meses
Mexico City Lenovo A tiempo completoDescription and Requirements Lenovo seeks a IT Support Operation Specialist to play a critical role on supporting workflow systems and data management, workflow management, operations, IT process efficiency, processes recommendations & customers resolutions. Work to administer a system: user accounts passwords, resets, setting up rules, track issues,...
-
Lead Specialist IT Support
hace 3 meses
Mexico City Avantor Sciences A tiempo completoThe Opportunity:Avantor is looking for a dedicated and experienced IT Support Lead Specialist.IT Support Specialist will Support the planning, acquisition, installation, control, management and maintenance of the organization’s local/wide area networks, computer systems, software, peripherals, and telecommunications. Works independently under minimal...
-
Lead Specialist IT Support
hace 6 meses
Mexico City Avantor A tiempo completoThe Opportunity: Avantor is looking for a dedicated and experienced IT Support Lead Specialist. IT Support Specialist will Support the planning, acquisition, installation, control, management and maintenance of the organization’s local/wide area networks, computer systems, software, peripherals, and telecommunications. Works independently under close...
-
Lead Specialist IT Support
hace 3 meses
Mexico City, CDMX, Mexico Avantor Sciences A tiempo completoThe Opportunity:Avantor is looking for a dedicated and experienced IT Support Lead Specialist.IT Support Specialist will Support the planning, acquisition, installation, control, management and maintenance of the organization’s local/wide area networks, computer systems, software, peripherals, and telecommunications. Works independently under minimal...
-
IT Technical Support Specialist
hace 1 mes
Puebla, Mexico / Guadalajara,JA-Aviacion, Jalisco, Mexico, Puebla, Mexico Cognizant A tiempo completoUnlock Your Career PotentialWe are seeking a highly skilled and motivated IT Technical Support Specialist to join our team at Cognizant. As a key member of our support team, you will be responsible for providing exceptional technical support to our clients.Key Responsibilities:Provide timely and effective technical support to clients via various...
-
IT Technical Support Specialist
hace 1 mes
Guadalajara,JA-Aviacion, Jalisco, Mexico Cognizant A tiempo completoIT Technical Support OnsiteWe are seeking a highly skilled and experienced IT Technical Support Onsite professional to join our team at Cognizant.About the RoleThis is an exciting opportunity to work as an IT Technical Support Onsite specialist, supporting one of our clients in Puebla. As a key member of our team, you will be responsible for providing...
-
IT Support Engineer
hace 5 meses
Mexico City TikTok A tiempo completoTeam Introduction :AMS Desk Services provides IT service for TikTok users, resolves hardware/software-related issues, supports conference rooms, and fulfills IT-related requests. We are seeking an IT Support Engineer to help us grow our IT environment. IT Support is the first contact for the end user. This team focuses on resolving incidents and finding...
-
IT Asset Management Specialist
hace 1 mes
Mexico City Michael Page A tiempo completoThe IT Asset Management Specialist will manage the full lifecycle of IT hardware and software assets. Responsibilities include processing hardware requests, tracking asset locations, maintaining accurate inventory records, and ensuring data integrity. The specialist will oversee incoming shipments, coordinate asset setup, and mitigate risks with strict...
-
IT Support Technician
hace 1 mes
Mexico City Lionbridge A tiempo completoIT Support Technician We are searching for an IT Support Technician to join our team! You will use your hands-on IT expertise within a team engaged in providing hardware and software support to Lionbridge employees in the Americas region. You will assist your colleagues by providing escalated support of hardware, software assets, inventories, and...
-
Sr IT Specialist
hace 6 meses
Mexico City Kohler Co. A tiempo completoSr IT Specialist Work Mode: Remote Location: Mexico City Opportunity Under thedirection of Data Processing Supervisor and SR FINANCIAL SUPERVISOR is responsible for the correct operation of the IT Support. Providetraining and act as consultant to the users involved with the operation of theSystem for its correct operation. Follow-up the...
-
IT Infrastructure Solutions Channel Specialist
hace 5 meses
Mexico City Lenovo A tiempo completoDescription and Requirements Infrastructure Solutions Channel Specialist to support Channel Sales for Hardware, Software, Solutions Selling and Services for Mexico and support and develop Partner ecosystem. Define Mexico's Infrastructure Channel Strategy, Joint Business Plan (JBP) and specific business development actions while building strong...
-
Shell-scripting Support
hace 6 meses
Mexico City Azka IT Consulting A tiempo completoAZKA IT is a Mexican company that seeks and connects the best IT talent with Latin American and United States companies.We are looking for your talent as Shell-scripting SupportRequirements:Skill- Unix / Linux Skills - Shell Scripting - SQL - Oracle Database SQL - PL/SQL - Database configuration - Contol-M - English - Unix console knowledge - Automated...
-
IT Asset Management Specialist
hace 1 mes
Mexico City Michael Page A tiempo completoDetalles del clienteThe company is a global leader in providing innovative technology solutions. They have a strong presence in various sectors, including telecommunications and enterprise solutions, and are committed to enhancing digital transformation worldwide. Known for fostering innovation and a tradition of continuous learning, the company is a hub for...
-
Help Desk IT Support Technician
hace 6 meses
Mexico City OpenTable A tiempo completoWith millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve...
-
Support Specialist
hace 6 meses
Mexico City BetterCloud A tiempo completoat BetterCloud BetterCloud is the market leader for SaaS Operations, enabling IT professionals to transform their employee experience, maximize operational efficiency, and centralize data protection. With no-code automation enabling zero-touch workflows, thousands of forward-thinking organizations like Twitch, Oscar Health, and Cloud Factory now rely on...
-
Sr Specialist IT Compliance
hace 6 meses
Mexico City Nestlé A tiempo completoSr Specialist IT Compliance We are looking for a Sr Specialist IT Compliance to be part of our IT North America Security & Compliance Position Snapshot Location: Mexico City IT Security & Compliance Type of work: Hybrid Work Language: Advanced Business English (must have)...
-
IT Inside Sales Specialist
hace 4 meses
Mexico City Lenovo A tiempo completoDescription and Requirements The Inside Sales Specialist in Relational sector (Public) during all aspects of the buying process, including but not limited to backlog and inventory management, customer support, preparing quotes and proposals. You will help provide a superior customer experience for both channels and end users while understanding how...
-
Senior Technical Support Specialist
hace 4 meses
Mexico City Emplifi A tiempo completoJob Summary As a Senior Technical Support Specialist within our Global Support team, you will play a critical role in delivering exceptional technical support and guidance to our customers. Your responsibilities will include troubleshooting, diagnosing, and resolving customer issues, all while ensuring an outstanding level of customer satisfaction....
-
Ops Support Specialist
hace 5 meses
Mexico City 09516 Banco Nacional de Mexico, S.A., integrante del Grupo Financiero Banamex A tiempo completoThe Ops Support Specialist 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 4...
-
Cloud Support Specialist
hace 2 meses
Mexico City Acronis A tiempo completoAcronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for a Cloud Software Support Specialist who is ready to join our mission in creating a #CyberFit future! As a Cloud Frontline...