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As a key member of our team, you will be responsible for ensuring the efficient movement of railcars across the Mexican border. Your expertise will be crucial in managing the inspection and release process, fostering innovation, and driving continuous improvement.
Key Responsibilities- Lead the Department: Provide direction and guidance to team members, establishing priorities and defining tasks to ensure seamless operations.
- Foster Innovation: Develop and implement solutions to reduce railcar hold times, improving overall efficiency and productivity.
- Liaise with Train and Engine: Collaborate with Train and Engine staff to resolve operational challenges, ensuring effective railcar movement and timely resolution of issues.
- Education: University degree preferred, with a focus on foreign trade, customs, supply chains, or a related field.
- Language: Fully bilingual in English and Spanish.
- Skills: Proficiency in Office productivity software, excellent communication and problem-solving abilities, and ability to multitask under pressure.
- Customer Service Experience: Previous experience providing customer service in a similar work environment.
- Railway Experience: Relevant railway working experience considered an asset.
