Key Account Manager
hace 1 mes
**About the Role**:
KONE is a global leader in the elevator and escalator industry, providing innovative solutions that improve the flow of urban life. As a Key Account Manager, you will play a crucial role in managing our local portfolio in Mexico City, focusing on our IMSS account.
**Key Responsibilities**:
- Develop and maintain long-term, mutually beneficial relationships with clients.
- Oversee client accounts, maintain reports, and monitor solution strategies.
- Act as a link between KONE and our customers, coordinating operative and administrative tasks with internal areas.
- Handle multiple customer accounts and provide excellent customer service.
**Requirements**:
- Bachelor's degree in Business Administration, Marketing, Sales, or a related field.
- 3+ years of experience in account management within a maintenance company that provides services to hotels.
- Strong analytical and planning skills.
- Excellent communication and presentation skills.
- Excellent problem-solving skills.
- Good time management and organizational skills.
- Strong analytical and problem-solving skills.
- A proactive attitude.
- Willingness to do fieldwork (50% travel to different states).
- SAP knowledge.
- Availability to travel.
**What We Offer**:
- Competitive salary.
- Flexible work schedule.
- Opportunities to learn and grow.
- Comprehensive health and wellness plans for the entire family.
- More benefits than required by law.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
We are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us, and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and daily practice. We follow ethical business practices and seek to develop a culture of working together where coworkers trust and respect each other and good performance is recognized.
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