Director of E-commerce Experience

hace 3 semanas

Ciudad de México, Ciudad de México Minted A tiempo completo
About the Role

We are seeking a highly skilled and experienced Director of E-commerce Experience to join our team at Minted. As a key member of our leadership team, you will be responsible for defining and building a premium shopping experience that supports all of Minted's product lines and consumer segments.

As the Director of E-commerce Experience, you will be responsible for:

  • Defining and executing a vision and roadmap for Minted's ecommerce shopping funnel that elevates the brand, drives conversion, and improves the consumer experience
  • Evangelizing within product and broader organization relentless focus on customer-centric thinking and prioritization
  • Working with engineering to develop a service-oriented platform to accelerate innovation and extend core abilities
  • Partnering closely with GM's to translate category-specific strategies into product strategies and roadmaps
  • Data-driven mindset guides strategy and priorities. Developing a hypothesis-driven high-velocity AB testing discipline. Owning, monitoring, and managing site conversion metrics
  • Working closely with engineering and user experience to develop and execute on the roadmap, ensuring on-time, on-budget, high-quality delivery
  • Recruiting, hiring, and building a team of exceptional product managers
  • Working with analytics and user research to develop scalable processes for monitoring and incorporating customer feedback
  • Understanding where funnel-step conversion differs by category and partnering with category PM's to define and execute remediation strategies as needed

Requirements

  • 10+ years of product management experience in e-commerce or marketplace businesses with a specific focus on developing products for the consumer shopping experience
  • Technical, UX or MBA degree with previous experience in consulting (preferred)
  • 5+ years experience building and managing teams of great product managers
  • Proven capability to entirely own complex problems and deliver results regardless of impediments and resourcing
  • Strong usability and product marketing instincts; you can quickly identify challenges and opportunities with a given product or feature design
  • Superb analytical skills and ability to effectively use data to investigate and solve problems and make decisions
  • Demonstrated an understanding of technology/architecture and effective partnership with engineering to identify technical solutions based on tradeoffs of user experience, technical debt, latency, scalability, reliability, time to market etc.
  • Project management skills: Ability to plan, set expectations, make and meet commitments. Provide structure, process and project management to cross-functional teams
  • Intense commitment to quality: Demonstrated focus on quality of product/customer experience and testing/debugging

About Minted

Minted is a leading online marketplace for independent artists and designers. We empower a thriving community of creatives to sell and scale their work, and we're committed to bringing the best in visual art to a global audience.

We're looking for talented individuals who share our passion for art, design, and innovation. If you're a motivated and experienced professional with a passion for e-commerce and product management, we'd love to hear from you.

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