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IT Support Specialist

hace 2 meses


Zapopan, Jalisco, México Farmer & Wright, Pllc A tiempo completo

**Job Summary**

We are seeking a highly skilled IT Support Specialist to join our team at Farmer & Wright, Pllc. As a key member of our IT department, you will be responsible for providing top-notch technical support to our organization.

Key Responsibilities:

  • Install, configure, and maintain software and hardware components of computer and network systems
  • Diagnose and troubleshoot software and hardware issues
  • Repair and replace damaged computer and network components
  • Ensure the security of client and server computers by installing and upgrading antivirus and firewall software
  • Support users with technical issues and provide guidance on computer and network usage
  • Maintain and update technical documentation regularly
  • Test new hardware and software before full-scale installation

Requirements:

  • Proven work experience in IT support or IT technician roles
  • Associate degree or advanced apprenticeship in Computer Science or relevant disciplines
  • In-depth knowledge of Windows, Mac, Linux, and UNIX operating systems
  • Practical experience with internet and network security protocols
  • Problem-solving skills
  • Technical documentation skills
  • Organizational and interpersonal skills
  • English is a must

We Offer:

  • A great workplace environment
  • 20 days of Christmas bonus
  • Bonus for punctuality
  • Extra benefits