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IT Support Specialist
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**Job Summary**
We are seeking a highly skilled IT Support Specialist to join our team at Farmer & Wright, Pllc. As a key member of our IT department, you will be responsible for providing top-notch technical support to our organization.
Key Responsibilities:
- Install, configure, and maintain software and hardware components of computer and network systems
- Diagnose and troubleshoot software and hardware issues
- Repair and replace damaged computer and network components
- Ensure the security of client and server computers by installing and upgrading antivirus and firewall software
- Support users with technical issues and provide guidance on computer and network usage
- Maintain and update technical documentation regularly
- Test new hardware and software before full-scale installation
Requirements:
- Proven work experience in IT support or IT technician roles
- Associate degree or advanced apprenticeship in Computer Science or relevant disciplines
- In-depth knowledge of Windows, Mac, Linux, and UNIX operating systems
- Practical experience with internet and network security protocols
- Problem-solving skills
- Technical documentation skills
- Organizational and interpersonal skills
- English is a must
We Offer:
- A great workplace environment
- 20 days of Christmas bonus
- Bonus for punctuality
- Extra benefits