Technical Support Specialist
hace 4 semanas
At Oracle, we are seeking a highly skilled Technical Support Specialist to join our team. The ideal candidate will be responsible for providing excellent customer service and technical support for our SaaS products.
Key Responsibilities:
- Troubleshoot and resolve complex techno-functional problems on SaaS products.
- Maintain a high level of techno-functional skills and Oracle products knowledge.
- Collaborate with internal teams to ensure technical compatibility and user satisfaction.
Requirements:
- Excellent English and Spanish verbal and written skills.
- Expert working knowledge of Microsoft Office suite of products.
- Previous IT Business Analysis experience is desirable.
Personal Attributes:
- Strong problem-solving skills.
- Effective communication skills.
- Self-driven and result-oriented.
- Strong willingness to learn new things and share them with others.
- Team player.
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