Restaurant Operations Manager

hace 1 mes


Durango, México Wendy'S - Road Restaurant Group A tiempo completo
General Manager Job Description

At Wendy's - Road Restaurant Group, we're looking for a skilled General Manager to lead our restaurant team. As a key member of our management team, you'll be responsible for ensuring exceptional customer satisfaction, maintaining high-quality food and service, and driving sales growth.

Key Responsibilities:
  • Manage daily restaurant operations, including inventory management, cash handling, and scheduling.
  • Lead and develop a high-performing team, providing coaching and training to ensure excellent customer service and food quality.
  • Implement and maintain restaurant standards, procedures, and policies to ensure consistency and efficiency.
  • Monitor and analyze sales data, customer feedback, and employee performance to identify areas for improvement.
  • Develop and implement strategies to increase sales, improve customer satisfaction, and enhance employee engagement.
Requirements:
  • Minimum 1 year of restaurant management experience, preferably in a QSR or fast-casual environment.
  • Strong leadership and communication skills, with the ability to motivate and develop a team.
  • Excellent customer service skills, with a focus on delivering exceptional experiences.
  • Ability to work independently and as part of a team, with a strong attention to detail and organizational skills.
  • Physical ability to stand for long periods, lift up to 50 pounds, and perform other tasks as required.
What We Offer:
  • A competitive salary and bonus structure.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) plan with company match.
  • Opportunities for career growth and professional development.
  • A fun and dynamic work environment with a team-oriented culture.

If you're a motivated and results-driven leader with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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