Customer Service Representative

hace 1 semana


Zapopan, Jalisco, México Citi A tiempo completo

The Customer Service Representative role at Citi is an entry-level position that involves assisting with the execution of branch activities, including day-to-day delivery of client-facing services and processing transactions. The overall objective is to provide high-quality customer service and help the branch generate revenue by delivering optimal solutions.

**Key Responsibilities:**

Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service
Perform efficient and accurate banking transactions, including managing cash supply for the branch, incoming/outgoing cash deposits, and maintaining branch vault cash
Identify referral opportunities for new products and services based on client's financial goals
Educate clients on digital and self-service opportunities offered by Citi
Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets
Ensure all client needs are met and effectively manage client issues/concerns, escalating as needed
Maintain working knowledge of client accounts as well as new and existing products and services offered

**Requirements:**

Previous relevant experience preferred
Demonstrated sales and customer service experience
Money handling experience
Effective problem-solving and communication skills
Ability to work well in a team-oriented environment

**Education:**

High School diploma or equivalent

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



  • Zapopan, Jalisco, México HSBC A tiempo completo

    Job SummaryWe are seeking a highly skilled and multilingual Customer Service Representative to join our team at HSBC. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in Spanish, responding to their inquiries, and resolving their issues in a timely and professional manner.Key...


  • Zapopan, Jalisco, México Clever Ideas A tiempo completo

    Job SummaryClever Ideas is seeking a skilled Customer Service Representative to join our team. As a key member of our call center team, you will be responsible for providing exceptional customer service and sales support to our clients.Key ResponsibilitiesTake calls to execute sales of loans for American companiesProvide excellent verbal communication skills...


  • Zapopan, Jalisco, México Siemens, S.A. de C.V. A tiempo completo

    About SiemensSiemens is a leading global technology company that enables customers to thrive and progress in the digital world. We create solutions for a better future, with a focus on electrification, automation, and digitalization.Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team. As a Customer...


  • Zapopan, Jalisco, México Clever Ideas A tiempo completo

    Customer Service RoleWe are seeking a skilled Customer Service Representative to join our team. As a key member of our call center, you will be responsible for handling incoming calls related to loan services. Your primary goal will be to deliver exceptional customer service, ensuring a positive experience for every caller.Key Responsibilities:- Manage...


  • Zapopan, Jalisco, México Intugo A tiempo completo

    Job Summary:We are seeking a highly skilled Customer Service Representative to join our team at Intugo. As an Intake Representative, you will be responsible for providing high-quality telephonic support to potential new law firm/attorney customers through a legal intake process.Responsibilities: Receive intakes for legal situations from potential new clients...


  • Zapopan, Jalisco, México Siemens, S.A. de C.V. A tiempo completo

    Transform the Future with SiemensWe are seeking a dedicated and talented individual to join our team as a Customer Service Representative. As a key member of our global support team, you will be responsible for providing exceptional customer service and support to our clients worldwide.Key Responsibilities:Respond to complex customer inquiries and resolve...


  • Zapopan, Jalisco, México Tata Consultancy Services (Tcs) A tiempo completo

    Customer Service Opportunity with Tata Consultancy Services (Tcs)Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their queries and concerns in a...


  • Zapopan, Jalisco, México Clever Ideas A tiempo completo

    **About the Role**Become an integral part of our dynamic team as a customer service representative, where you will handle calls to facilitate loan services for a leading enterprise in the United States. We are looking for enthusiastic individuals with exceptional English language skills who are eager to contribute to our success.**Key...


  • Zapopan, Jalisco, México Clever Ideas A tiempo completo

    Customer Service RepresentativeBecome a key player in our team as you handle calls to facilitate loan sales for a prominent enterprise in the United States. We are seeking enthusiastic individuals with exceptional English language skills who are passionate about contributing to our success.Key Responsibilities:Efficiently and professionally manage incoming...


  • Zapopan, Jalisco, México Clever Ideas A tiempo completo

    At Clever Ideas, we're seeking a skilled Customer Service Representative to join our dynamic call center team. As a key member of our scheduling services team, you'll play a vital role in delivering exceptional customer experiences.**Key Responsibilities:** Handle incoming calls to schedule cleaning services efficiently and professionally. Provide...


  • Zapopan, Jalisco, México Clever Ideas A tiempo completo

    Unlock Your PotentialAt Clever Ideas, we're seeking a highly motivated and skilled Customer Service Representative to join our dynamic call center team. As a key member of our sales team, you'll play a vital role in facilitating loan sales and delivering exceptional customer experiences.Key Responsibilities:Manage incoming calls related to loan services with...


  • Zapopan, Jalisco, México Siemens, S.A. de C.V. A tiempo completo

    About the RoleWe are seeking a highly skilled and dedicated Customer Service Representative to join our team at Siemens, S.A. de C.V. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers, addressing their inquiries, and resolving complex issues in a timely and accurate manner.Key...


  • Zapopan, Jalisco, México Aronnax Sa De Cv A tiempo completo

    Job Title: Customer Service and Sales Representative**Job Summary:**We are seeking a highly motivated and results-driven Customer Service and Sales Representative to join our team at Aronnax Sa De Cv. As a key member of our Partner Department, you will play a crucial role in expanding our network of partnerships and driving business growth.Key...


  • Zapopan, Jalisco, México Intugo A tiempo completo

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Intugo. As a key member of our customer support team, you will be responsible for ensuring all complaints are acknowledged in a timely manner and maximizing customer satisfaction.Key ResponsibilitiesProvide exceptional customer support through various communication...


  • Zapopan, Jalisco, México Mphasis A tiempo completo

    **Role Overview**We are seeking a skilled Customer Service Representative to provide top-notch support to our customers. As a key member of our team, you will be responsible for resolving product issues, answering account and billing questions, and providing exceptional customer service.**Key Responsibilities**:- Resolve customer complaints and provide...


  • Zapopan, Jalisco, México Intugo A tiempo completo

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Intugo. The successful candidate will be responsible for actively tracking vehicles within our active portfolio, identifying potential issues, and taking timely actions to prevent losses.Key Responsibilities:Monitor daily GPS reports to identify...


  • Zapopan, Jalisco, México Siemens, S.A. de C.V. A tiempo completo

    Transform the Future with SiemensWe're seeking a dedicated and talented individual to join our team as a Customer Service Representative. As a key member of our global customer care team, you'll be responsible for providing exceptional support to our customers, addressing their inquiries, and resolving complex issues in a timely and accurate manner.Key...


  • Zapopan, Jalisco, México Sunwise Energy A tiempo completo

    Sunwise Energy is a leading provider of solar installation and smart home services, offering turnkey renewable energy solutions to its clients. We integrate all aspects of solar sales and installations in-house to deliver exceptional quality of service and maintenance.As a Bilingual - Customer Care Representative, you will play a crucial role in representing...


  • Zapopan, Jalisco, México Farmer & Wright, Pllc A tiempo completo

    We are seeking a skilled Bilingual Appointment Setter/Customer Service representative to join our team at Farmer & Wright, Pllc.**Job Summary**:This is a challenging opportunity for a highly motivated individual who is fluent in both English and Spanish to work with our rapidly growing law firm in Guadalajara, Mexico.**Key Responsibilities:**1. Make outbound...


  • Zapopan, Jalisco, México Intugo A tiempo completo

    Key Responsibilities:We are seeking a highly skilled Bilingual Customer Service Representative to join our team at Intugo. In this role, you will be responsible for identifying accounts that require upper management review, maintaining updated insurance information on customer records, and assisting customers with insurance claims.Responsibilities:Identify...