Restaurant Supervisor

hace 1 semana

Cabo San Lucas, Baja California Sur, México Four Seasons Hotels and Resorts A tiempo completo
About Four Seasons

Four Seasons Hotels and Resorts is a world-renowned luxury hospitality company that has been setting the standard for exceptional service and quality for nearly 50 years. Our commitment to excellence is reflected in our dedication to providing our guests with unforgettable experiences, and our employees with opportunities for growth and development.

The Role

We are seeking a highly skilled and experienced Restaurant Supervisor to join our team at Casa de Brasa. As a Restaurant Supervisor, you will be responsible for ensuring that our guests receive exceptional service and that our restaurant operations run smoothly and efficiently.

Key Responsibilities
  • Coordinate and supervise the operation of the restaurant, ensuring that all aspects of service meet our high standards.
  • Assign responsibilities and evaluate the performance of team members, providing feedback and coaching as needed.
  • Be present in the restaurant during periods of high occupancy, ensuring that guests receive prompt and attentive service.
  • Perform flexible work schedules based on operational needs.
  • Establish and maintain adequate equipment and product par stock.
  • Perform preshifts before the opening of the restaurant, ensuring that all necessary preparations are complete.
  • Handle guest requests and complaints in a courteous and efficient manner, following up to ensure that guests are satisfied.
  • Perform other duties as required, related to the operation of the restaurant or the hotel.
Requirements
  • College degree education or equivalent experience in the food and beverage industry.
  • Minimum of 2 years of experience in leadership positions, preferably in a luxury hotel or resort.
  • Prior experience in food and beverage operations is highly desirable.
  • Ability to read, speak, and write English and Spanish at an advanced level.
  • Knowledge of quality standards and service standards of the hotel.
  • High level of integrity and transparency.
  • Ability to apply an ethical approach to situations.
  • Strong interpersonal and relationship-building skills to work with cross-functional teams.
  • Reasonable problem-solving, decision-making, and conflict resolution skills.
  • Ability to work in a safe, prudent, and organized manner.
  • Elevated leadership skills and experience in a multicultural environment.
What to Expect

As a Restaurant Supervisor at Four Seasons, you can expect a competitive salary, annual incentive plan, and opportunities for career growth and development. You will also have access to our extensive online and in-person leadership development opportunities, as well as the chance to work in a multicultural environment and travel to other Four Seasons properties around the world.

We offer a comprehensive benefits package, including complimentary rooms nights, discounted meals, and other services at each location. You will also have access to our employee restaurant and outlets, as well as our guest gym and outdoor sports facilities.

At Four Seasons, we believe in treating others the way we would like to be treated. We are a team that is built on mutual respect, collaboration, excellent service, and a passion for service. We are committed to providing our guests with unforgettable experiences, and our employees with opportunities for growth and development.

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