Technology Solutions Manager

hace 3 semanas


Quintana Roo, México ALG Vacations, Amstar, Trisept and UVC Cancun Mexico Office A tiempo completo

About the Role

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This is an exciting opportunity to join our team as a Technology Solutions Manager, driving digital transformation and leading technology-related activities within the organization.

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Job Overview

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We are looking for an exceptional leader with 10+ years of experience in a technology-driven organization, including 5+ years of managing technology teams. As a Technology Solutions Manager, you will be responsible for planning, coordinating, directing, and supporting technology-related activities within the organization.

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About ALG Vacations

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ALG Vacations is part of Hyatt, a global hospitality company committed to delivering exceptional guest experiences. Our North America's leading tour operator provides unique benefits and a wide portfolio of destinations, serving over three million passengers annually.

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Key Responsibilities

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  • Analyze, design, and implement technology solutions as part of a team or independently.">
  • Support and maintain existing systems and software.">
  • Advise and direct the work of other IT professionals.">
  • Provide technical and analytical guidance and review work.">
  • Collaborate with software/infrastructure engineers, product managers, and project management teams to define features, deliverables, and strategies for technology products.">
  • Prioritize, organize, and deliver solutions based on senior leadership direction and goals using iterative development methods that maximize efficiency and value to the business as quickly as possible.">
  • Communicate project status and progress to senior leadership.">
  • Champion and refine best-practice delivery processes, but also be creative when unique circumstances arise.">
  • Research, evaluate, and recommend technology solutions.">
  • Manage 3rd party involvement as needed.">
  • Demonstrate a commitment to Hyatt core values: Experimentation, Empathy, Inclusion, Integrity, Respect, and Well-Being.">
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Qualifications

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  • Bachelor's degree in MIS, Computer Science, Information Technology, or related field from a 4-year college or university; or equivalent combination of education and experience.">
  • Master's degree preferred but not required.">
  • 10+ years' experience in a technology-driven organization.">
  • 5+ years managing technology teams.">
  • Exceptional communication skills (both oral and written), and comfortable communicating with both junior and senior-level professionals internally and externally.">
  • Excellent organizational, planning, facilitation, and prioritization skills.">
  • Ability to solve problems under time constraints.">
  • Extensive knowledge in various software development life cycles ranging from agile/scrum to waterfall methodologies.">
  • Extensive knowledge of Microsoft technologies, environments, and languages.">
  • Extensive knowledge in systems/software analysis and design.">
  • IT-related and/or Microsoft-related certificates a plus but not required.">
  • Comfortable managing discussions from both business and technical lenses.">
  • Ability to learn and adapt new technologies quickly and provide guidance on how to integrate and/or enhance existing systems and platforms.">
  • Strong and proven ability to bring clarity to unclear situations.">
  • Collaborative, team-building leadership style.">
  • Ability and willingness to operate in a fast-paced, complex business environment.">
  • $120,000 - $180,000 per year, depending on experience.">

Benefits

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  • Medical, Dental, and Vision Insurance.">
  • Basic Life Insurance.">
  • Short- & Long-Term Disability.">
  • Paid Parental Leave.">
  • Corporate Wellness Program.">
  • Travel Discounts & Deals.">
  • Paid Time Off & Holidays.">
  • 401(k) Plan with Company Match.">

About Us

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As a member of our team, you will be part of a dynamic and collaborative environment that values innovation, creativity, and teamwork.

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EEO/AA Employer M/F/D/V

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We maintain a drug-free and tobacco-free workplace and perform pre-employment background checks.



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