Global Payments Enrollment Support Specialist

hace 1 mes


Xico, México Global Payments A tiempo completo

About Global Payments


As a leading payments technology company, we empower millions of people to move money between buyers and sellers. Our team helps over 3 million companies, more than 1,300 financial institutions, and over 600 million cardholders grow with confidence and achieve amazing results.


A Day in the Life


You will play a critical role in the transaction operations process, ensuring the smooth onboarding of new merchants and maintaining existing relationships. Your attention to detail and analytical skills will help identify opportunities for growth and improvement.


Your Key Responsibilities


- Ensure the integrity of documents and physical files for new clients
- Provide post-sale services for requests that require risk assessment
- Register all procedures in the management base for control, monitoring, and identification of stages
- Configure parameters for monitoring transactions
- Process massive movements for finance and operation areas
- Record information and generate team performance reports
- Analyze and make decisions on KPIs
- Document weekly and monthly management reports
- Develop and maintain internal procedures
- Ensure compliance with regulatory frameworks and procedures
- Assist with the design, development, and operation of technological platforms
- Verify supplier invoices for authorization
- Comply with service levels
- Administer personnel in charge

What We Seek


- Academic training in Administration, Accounting, Finance, or similar; or 5 years in Acquirer Business environment and knowledge of 'Merchant Onboarding Process'
- Intermediate English
- Microsoft office management - Excel advanced
- Results-oriented to achievements and objectives
- Decision-making
- Service attitude
- Teamwork
- Problem-solving
- Negotiation skills and creativity
- Design and implementation of strategies
- Analysis capacity
- Leadership

Estimated Salary: $65,000 - $85,000 per year


This salary range is based on industry standards and your level of experience. As you grow and develop within the company, your compensation will reflect your value to our organization.



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