Dispute Resolution Analyst II
hace 7 días
As a Dispute Resolution Analyst II at Global Payments, you will play a critical role in ensuring the smooth operation of our payment solutions. Our team is driven by a passion for success and a commitment to delivering best-in-class payment technology and software solutions.
About the RoleWe are seeking a highly skilled and detail-oriented individual to join our team as a Dispute Resolution Analyst II. In this role, you will be responsible for researching and resolving customer chargebacks, applying bank and card industry regulations, and compiling aggregate statistics on chargebacks for use by the company in identifying patterns and improving overall customer service.
Responsibilities- Researches, processes, and resolves chargeback/reversal requests for multiple dispute reason codes and supported card brands by utilizing established processes in a multi-client/system environment and adhering to association regulations.
- Gathers and analyzes cardholder and/or merchant account transactions to determine if the disputed transactions are covered under federal regulations, organizes supporting information, and applies appropriate credit/debit adjustments to accounts based on the final result of arbitration.
- Prepares and assists less experienced Chargeback Specialists with the preparation of case documentation, including organizing supporting documentation and compiling additional data necessary to further the case.
- High School Diploma or Equivalent
- Typically Minimum 2 Years Relevant Experience
- Preferred Qualifications: 2-4 years related work experience handling dispute resolutions throughout the association lifecycle.
At Global Payments, we offer a competitive salary and benefits package, including health insurance, retirement savings plan, and paid time off. As a member of our team, you will have the opportunity to develop advanced knowledge of multiple card brands and federal regulations governing credit card chargebacks and reversals through training and online research.
Salary InformationThe estimated salary for this role is $65,000 - $85,000 per year, depending on experience and qualifications.
-
Contract Analyst II
hace 1 mes
Xico, México Icon A tiempo completoContract Analyst II Job DescriptionWe are seeking a highly skilled Contract Analyst II to join our team at ICON. As a Contract Analyst II, you will play a critical role in designing and analyzing clinical trials, interpreting complex medical data, and contributing to the advancement of innovative treatments and therapies.Key Responsibilities:Review and...
-
Chargeback Resolution Specialist
hace 1 mes
Xico, México Global Payments A tiempo completoJob Title: Chargeback Resolution SpecialistGlobal Payments is seeking a highly skilled Chargeback Resolution Specialist to join our team. As a Chargeback Resolution Specialist, you will be responsible for researching and resolving customer chargebacks in a timely and efficient manner.Key Responsibilities:Research and resolve customer chargebacks using...
-
Chargeback Resolution Specialist
hace 3 semanas
Xico, México Global Payments A tiempo completoAt Global Payments, we're driven by our passion for success and our commitment to delivering best-in-class payment technology and software solutions. As a Chargeback Resolution Specialist, you'll play a critical role in helping us achieve our goals.**Key Responsibilities:**Research and resolve customer chargebacks by conducting detailed transaction research,...
-
Senior Systems Analyst II
hace 1 mes
Xico, México Allstate Insurance Company A tiempo completoJob Title: Senior Systems Analyst IINational General, a part of The Allstate Corporation, is seeking a highly skilled Senior Systems Analyst II to join our team. As a key member of our Production Support team, you will be responsible for creating high-level technical designs for complex projects and maintenance efforts.Key Responsibilities:Manage all input...
-
Risk Analyst II
hace 1 mes
Xico, México Citi A tiempo completoRisk Analyst II Job DescriptionThe Risk Analyst II is a key role in our Risk Management team, responsible for developing and enhancing risk measurement and analysis methods. This position requires a strong understanding of risk analytics, modeling, and validation, as well as excellent communication and analytical skills.Key Responsibilities:Develop and...
-
Chargeback Specialist I
hace 6 días
Xico, México Global Payments A tiempo completoJob DescriptionAt Global Payments, we are driven by our passion for success and committed to delivering best-in-class payment technology and software solutions. We are seeking a highly skilled Chargeback Specialist I to join our dynamic team.About the RoleThe successful candidate will be responsible for researching and resolving customer chargebacks in a...
-
Risk Management Analyst II
hace 16 horas
Xico, México Citi A tiempo completoCiti, a leading global bank, is seeking a highly skilled Risk Management Analyst II to join its team. This role is responsible for conducting credit reviews and monitoring the portfolio to identify potential risks.**Job Overview**:The Credit Portfolio Analyst II will work closely with the Risk Management team to assess and mitigate potential risks associated...
-
Risk Operations Analyst II Professional
hace 7 días
Xico, México Citi A tiempo completoRisk Operations Analyst II Job DescriptionCiti is seeking a Risk Operations Analyst II to join our team. As a key member of our risk management group, you will be responsible for monitoring, assessing, and analyzing processes and data to identify policy gaps and formulate policies.Job Summary:To provide credit policy advice and support to business teamsTo...
-
Chargeback Resolution Specialist
hace 2 días
Xico, México Global Payments A tiempo completoGlobal Payments is a leading provider of payment technology and software solutions, enabling millions of people to move money between buyers and sellers every day.Company OverviewWe are driven by our passion for success and deliver best-in-class payment technology and software solutions. Our worldwide team helps over 3 million companies, more than 1,300...
-
Dispute Resolution Specialist
hace 17 horas
Xico, México Porch Mexico A tiempo completoPorch Group is a vertical software company that revolutionizes the home services and insurance industries by offering innovative solutions to over 28,500 companies and 350,000 policyholders across the country.The company's mission is to transform the way people buy, sell, move, and manage their homes throughout their entire home journey. This ambitious goal...
-
Portfolio Credit Analyst II
hace 3 semanas
Xico, México Citi A tiempo completoThe Credit Portfolio Analyst II role at Citi is a challenging and rewarding opportunity for a risk management professional to contribute to the bank's global portfolio exposure management and credit review processes.Key Responsibilities:Conducting risk assessments and client credit analyses, reviewing financial results and peer analyses, and preparing...
-
Site Manager II Role
hace 17 horas
Xico, México Johnson & Johnson A tiempo completoJob SummaryThe Site Manager II is a crucial role within Johnson & Johnson, responsible for ensuring inspection readiness and compliance with clinical trial protocols at assigned sites. As the primary contact point between the Sponsor and the Investigational Site, this individual will partner with local teams to manage site operations and ensure timely...
-
Asset Resolution Specialist
hace 4 semanas
Xico, México World Business Lenders, Llc A tiempo completoAbout World Business Lenders, LLCWorld Business Lenders, LLC provides general purpose short-term real estate collateralized commercial loans to a broad customer base comprised of small and medium sized businesses throughout the United States that lack access to traditional funding.Job OverviewIn a fast-paced, high-expectation, results-oriented environment,...
-
Credit Portfolio Analyst II
hace 4 semanas
Xico, México Citi A tiempo completoThe Credit Portfolio Analyst II is a key role in Citi's Credit Decisions team, responsible for analyzing and evaluating financial data to inform credit decisions. The successful candidate will have a strong understanding of financial regulations, accounting principles, and credit analysis.**Key Responsibilities:** Accurately spread financial statements and...
-
Financial Analyst II
hace 4 semanas
Xico, México Citi A tiempo completoThe Balance Sheet Control Analyst II is a developing professional role at Citi. This position applies specialty area knowledge in monitoring, assessing, analyzing, and/or evaluating processes and data. The ideal candidate will identify policy gaps and formulate policies, interpret data, and make recommendations. Additionally, they will research and interpret...
-
Sales Operations Analyst II
hace 4 semanas
Xico, México Thermo Fisher Scientific A tiempo completoJob SummaryWe are seeking a highly skilled Sales Operations Analyst II to join our team. The successful candidate will be responsible for the administration of sales, human resources, accounts payable, receivable, and costs involved in the operation.Key ResponsibilitiesAdminister sales, human resources, accounts payable, receivable, and costs involved in the...
-
Sales Operations Analyst
hace 1 mes
Xico, México Motorola Solutions A tiempo completoUnlock Sales Potential with Motorola SolutionsAt Motorola Solutions, we're driven by a shared purpose - to help people be their best in the moments that matter. As a Sales Operations Analyst, you'll play a critical role in solving for safer by analyzing sales data and providing insights to guide sales strategy.Key Responsibilities:Analyze sales data to...
-
Sas Programmer Analyst II
hace 3 semanas
Xico, México Thermo Fisher Scientific A tiempo completoWe are seeking a skilled Sas Programmer Analyst II to join our team at Thermo Fisher Scientific. As a key member of our bioinformatics programming team, you will be responsible for performing bioinformatics programming activities for the statistical and computational considerations of research projects.The successful candidate will have a firm understanding...
-
Credit Portfolio Analyst II
hace 4 semanas
Xico, México Citi A tiempo completoThe Credit Portfolio Analyst II is an intermediate-level position responsible for conducting credit reviews, credit approval, and monitoring the portfolio to identify credit migration in coordination with the Risk Management team. The overall objective of this role is to manage Citi's portfolio exposure to clients and counterparties globally.**Key...
-
HRIS Analyst II Specialist
hace 3 días
Xico, México Gates Corporation A tiempo completoAbout the RoleAs an HRIS Analyst II, you will play a key part in maintaining and optimizing Gates' HRIS system. This involves collaborating with the HR and IT teams to ensure the system's effective utilization, providing technical support, and contributing to system enhancements.The successful candidate will have 2-4 years of experience in HRIS, solid...