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Associate Director – Conferencing Platform Services
hace 2 meses
We are seeking an experienced Associate Director to lead our Conferencing Platform Services team. The ideal candidate will have a strong background in managing global-scale services/operations and demonstrated proficiency in overseeing video conferencing systems.
Key Responsibilities:- Define standards, governance, and run & build services for conference rooms, collaboration spaces, and devices.
- Develop and execute reporting and business intelligence for all conferencing services.
- Strategy and planning on emerging conferencing technology.
- Act as a point of contact for external vendors and internal clients.
- Manage the budget and financial accountability for a specific team segment.
- Investigate and convey improvements for current or forthcoming products.
- Minimum of 8+ years of experience in managing global conferencing solutions.
- History of stakeholder management in a global environment with a minimum of 5 years of experience.
- Over a decade of progressive IT industry experience and expertise in IT Service Management/Operations.
- Strong customer orientation.
- Ability to work and lead a cross-functional team in a matrix.
At Advanced Accelerator Applications (Italy) - S.p.A., we offer a dynamic and challenging work environment with opportunities for professional growth and development.
