Bilingual Client Support Specialist Role for Guadalajara Location
hace 2 semanas
**Company Overview:**
Hrpv Human Resources Puerto Vallarta is a dynamic company based in Guadalajara, Jalisco. We are seeking a highly skilled and bilingual professional to join our team as a Bilingual Client Support Specialist.
Salary:
The estimated monthly salary for this role is 14,000 MXN (based on skills and experience), offering a competitive compensation package that reflects the company's commitment to employee satisfaction.
Job Description:
This is an exceptional opportunity to make a meaningful impact as a Bilingual Client Support Specialist. Key responsibilities include handling inbound and outbound client calls, providing exceptional service and thorough follow-ups, coordinating and scheduling appointments, assisting with administrative tasks, drafting, proofreading, and organizing key legal documents, and updating clients on case progress and responding to inquiries with accuracy and professionalism.
Required Skills and Qualifications:
To be successful in this role, candidates should possess excellent communication and interpersonal skills, fluency in English and Spanish, high school diploma or partial college education, at least six months of customer service experience preferably in a call center, basic proficiency in Microsoft Office, and legal services knowledge is a plus but not required.
Benefits:
This role offers a range of benefits, including a fixed Monday to Friday schedule from 9:00 AM to 5:30 PM EST, paid vacation, Christmas bonus, referral bonuses, IMSS, and a comprehensive benefits package that supports work-life balance and career growth within the company.
How to Apply:
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