Service Process Coordinator 4
hace 2 meses
Job Overview
Citi is seeking a skilled Service Process Coordinator 4 to join our team. As a key member of our operations group, you will play a critical role in ensuring the quality and efficiency of our servicing activities.
About the Role
This is a full-time position that requires sitting at a computer for the majority of an 8-hour shift. The ideal candidate will have 1-3 years of relevant experience in loan servicing or processing, with proficiency in Microsoft Excel. A high school diploma or equivalent is required.
Responsibilities
The Service Process Coordinator 4 performs moderately complex and varied assignments, working with limited supervision. Key responsibilities include:
- Organizing, recording, and servicing production output from various servicing activities
- Resolving complex issues and performing most complex servicing activities under limited supervision
- Working on complex projects and occasionally mentoring lower-level processors
Requirements
To be successful in this role, you will need:
- 1-3 years of relevant experience in loan servicing or processing
- Proficiency in Microsoft Excel
- A high school diploma or equivalent
- Ability to lift/maneuver 30 lb. banker's boxes and push/pull fully loaded wooden carts
- Basic knowledge of state, regulatory investor guidelines and department/unit policies and procedures
Benefits
Citi offers a competitive salary range of $65,000 - $85,000 per year, based on location and experience. We are an equal opportunity and affirmative action employer, committed to providing a work environment free from discrimination and harassment. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Salary: $70,500 - $80,500 per year
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