Customer Service Coordinator
hace 1 mes
We are seeking a highly skilled and customer-focused Customer Service Coordinator to join our team at Progressive Automations. As a key member of our B2C Team, you will play a critical role in delivering exceptional customer service and ensuring customer satisfaction.
Responsibilities- Process orders, quotes, and forms accurately and in a timely manner
- Address returns, refunds, and provide shipping tracking numbers to customers as requested
- Maintain detailed records of customer interactions via CRM software
The ideal candidate will have excellent communication skills, be able to stay calm under pressure, and demonstrate a passion for providing outstanding customer support. If you are a team player with a positive attitude and a commitment to excellence, we encourage you to apply for this exciting opportunity.
What We Offer- A competitive salary package, including a base salary of $45,000 - $60,000 per year, depending on experience
- Opportunities for vertical advancement in a rapidly growing company
- An energetic, fun, and collaborative work environment
- Ongoing training and development to help you succeed in your role
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