Account Manager, Creator Success Advocate

hace 1 día


Ciudad de México, Ciudad de México Jellysmack A tiempo completo
The Role

As a Creator Success Manager at Jellysmack, you will be responsible for overseeing a portfolio of high-profile creators and developing strategic roadmaps to help them grow their presence across social platforms. You will serve as the primary point of contact between Jellysmack and the creators, ensuring a deep understanding of their motivations and priorities. Your role will involve building strong relationships with creators and their representatives, pitching new opportunities, and driving revenue growth.

The Responsibilities

Oversee a portfolio of assigned creators, driving satisfaction, expansion, and retention efforts.
Serve as a strategic coach to creators, evaluating performance and providing valuable data, insights, and strategies to fuel audience growth, engagement, and revenue.
Drive revenue by identifying, pitching, and negotiating new business opportunities and product solutions tailored to the needs of creators.
Partner with the Creator Support team and other cross-functional teams to address and resolve creator-related questions, concerns, and issues in a timely manner.
Develop and maintain strong relationships with creators and their representatives, becoming a trusted partner in their success.

The Qualifications

3+ years of experience in account management, talent management, partnership management, or other client services.
Passion for the digital ecosystem and familiarity with top-tier content creators.
Highly effective at using data and insights to shape proposals, negotiate with partners, and persuade others.
Strong relationship-building skills and ability to work independently in a fast-paced environment.

About Jellysmack

Jellysmack is a dynamic company that embodies the values of overperformance, positivity, and agility. Our talented Creator Success Managers serve as the primary points of contact between Jellysmack and the renowned creators on our roster. We are committed to fostering long-term, mutually beneficial partnerships with our creators, and we are seeking a highly skilled and motivated individual to join our team.

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