Customer Success Account Manager
hace 1 mes
At Tokeet, we're seeking a seasoned Customer Success Account Manager to join our team. As a key member of our customer-facing team, you'll play a vital role in fostering strong relationships with our clients and driving their success on our platform.
Key Responsibilities:- Client Onboarding: Ensure seamless onboarding experiences for new customers, providing thorough training and support to maximize platform utilization.
- Account Management: Proactively identify opportunities to enhance customer satisfaction and retention, collaborating with cross-functional teams to deliver exceptional service.
- Communication: Provide clear and effective communication in both English and Spanish, addressing urgent inquiries and resolving issues in a timely manner.
- Feedback and Improvement: Gather client feedback on product improvements and communicate this to our Product Management team, driving continuous innovation and growth.
- Churn Prevention: Proactively address dissatisfaction and promote additional benefits to prevent client churn, ensuring long-term success for our clients.
- 2-3+ years of experience in property management.
- Fluency in both Spanish and English (written and verbal).
- Experience in account management or a customer-facing role, preferably in SaaS.
- Strong organizational and multitasking abilities.
- Ability to work independently and in a team-oriented environment.
- Excellent communication and interpersonal skills.
- Problem-solving mindset and customer-first approach.
- Experience with CRM tools is a plus.
- Competitive salary.
- Flexible working hours and remote work opportunities.
- A dynamic and supportive company culture.
- Opportunities for career growth and development.
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Customer Success Manager
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Customer Success Manager
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Ciudad de México, Ciudad de México Maersk A tiempo completoJob Title: Customer Success ManagerAbout the Role:We are seeking a highly skilled Customer Success Manager to join our team at Maersk. As a Customer Success Manager, you will be responsible for leading a team of Customer Success Partner Managers and driving the strategic direction of the team.Key Responsibilities:Manage the Customer Success Partner Managers...
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Customer Success Professional
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Customer Success Manager
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Customer Success Account Manager
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Customer Success Manager
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Senior Manager, Customer Success Lead
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Customer Success Professional
hace 4 días
Ciudad de México, Ciudad de México Insider A tiempo completoRole OverviewAt Insider, we're looking for a skilled Customer Success Manager to drive adoption and retention for our partners. This role is all about building strong relationships, understanding customer needs, and delivering value through proactive actions.Key ResponsibilitiesAs a Customer Success Manager, you'll be responsible for managing a portfolio of...
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Customer Success Manager
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Senior Customer Success Manager
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Ciudad de México, Ciudad de México SAP A tiempo completoAbout the RoleWe are seeking an experienced Senior Customer Success Manager to join our team in the Americas region. In this role, you will be responsible for leading a team of customer success partners to drive value across the customer lifecycle.Key ResponsibilitiesLead a high-performing team of customer success partners to achieve business objectives and...
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Customer Success Manager: Strategic Leadership Role
hace 3 semanas
Ciudad de México, Ciudad de México Maersk A tiempo completoAbout the Role:Maersk is seeking a Senior Customer Success Manager to drive strategic leadership and growth in our Global Service Center (GSC). This role will lead the Customer Success Partner Managers and their corresponding teams, ensuring they are set up for success both now and in the future.Key Responsibilities:Manage the Customer Success Partner...
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Customer Success Manager
hace 4 semanas
Ciudad de México, Ciudad de México Gigamon A tiempo completoAbout the RoleGigamon is seeking a highly skilled Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for driving effective communications with direct reports, customers, executives, and internal teams. You will align team deliverables and capabilities with the needs of customers and internal stakeholders, and...
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Customer Success Manager
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Ciudad de México, Ciudad de México Alpaca A tiempo completoYour Role: As a Customer Success Manager at Alpaca, you will be the front line in our pursuit of enabling financial markets access for everyone on the planet. You'll work with our partners (customers) from launch through renewal, ensuring they have a positive experience leading to successful outcomes. Reporting to the VP, Sales and Success, this role...
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Customer Success Manager
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Ciudad de México, Ciudad de México Scale Up Recruiting Partners A tiempo completoAbout the RoleWe are seeking a seasoned Customer Success Manager to join our team at Scale Up Recruiting Partners. This is a fantastic opportunity for a motivated and results-driven professional to make a meaningful impact on our clients' success.Key ResponsibilitiesDevelop and maintain strong relationships with key customers, driving growth and adoption of...
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