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Cloud Transformation Specialist

hace 2 meses

Xico, México Google Inc. A tiempo completo
{"Responsibilities": "Key Responsibilities

As a Technical Account Manager Associate, you will play a critical role in accelerating customer adoption of Google Cloud products. Your primary focus will be on leading the implementation journey, providing technical guidance, and managing timelines, milestones, migration goals, and business transformation strategies.

You will be responsible for advocating for customer needs to overcome adoption blockers and drive new feature development. Additionally, you will lead across multiple work streams and teams to maintain customer momentum.

Developing relationships with stakeholders to understand customer business, develop strategic roadmaps, and lead quarterly business reviews will be a key aspect of this role. You will also plan for customer events and launches, partnering with Support, Engineers, and Site Reliability Engineers to ensure customer success.

Furthermore, you will develop best practices and assets based on learnings from customer engagements to support initiatives to scale through partners and accelerate Google Cloud adoption.

", "About the Job": "About the Job

As a Technical Account Manager Associate, you will be part of a global team that helps customers successfully adopt Google Cloud products. You will lead the successful adoption of Google Cloud at organizations, guiding them through the strategic and technical facets of their Google Cloud transformation journey.

You will regularly engage with various stakeholder groups, including leadership of enterprises and a cross-functional and geographically dispersed team.

Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably.

", "Requirements": "Requirements

To be successful in this role, you will need to have a Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.

You will also need to have 2 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations or transformation programs.

Experience supporting customers in cloud operations, technical support, escalation management, or IT consulting is also required.

Ability to communicate in Spanish and English fluently is essential, as this is a customer-facing role that requires communication with US and Canada-based clients in English, as well as working with local stakeholders in Spanish.

", "Preferred Qualifications": "Preferred Qualifications

An MBA or Master's degree in a Management, Technical, or Engineering field is preferred.

Experience translating business requirements into technological solutions, experience in application or workload migration to public cloud providers, and experience collaborating with teams, groups, business units, channel partners, systems integrators, and third-party developers to deliver high-impact solutions are also desirable.

Understanding of IT operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems, or content delivery networks is also a plus.

", "About Google": "About Google

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

", "Equal Employment Opportunity": "Equal Employment Opportunity

Google is an equal opportunity employer and welcomes applications from all qualified individuals. We are committed to creating a diverse and inclusive workplace that reflects the diversity of our users.

", "Language": "Language

English proficiency is a requirement for all roles at Google, unless stated otherwise in the job posting.

", "Job Type": "Job Type

This is a full-time position.

", "Location": "Location

This role is based in [insert location].

", "Work Type": "Work Type

This is a remote work opportunity.

", "Benefits": "Benefits

Google offers a comprehensive benefits package, including health insurance, retirement plans, and paid time off.

", "How to Apply": "How to Apply

To apply for this role, please submit your resume and a cover letter explaining why you are a strong fit for this position.

", "Contact Information": "Contact Information

Please do not contact us with unsolicited resumes or applications.

", "Disclaimer": "Disclaimer

Google is an equal opportunity employer and welcomes applications from all qualified individuals.

", "Language Code": "en-US"}