Customer Service Representative

hace 1 semana


Tijuana, Baja California, México R3 Connectivity A tiempo completo

Job Summary:

R3 Connectivity is seeking a highly skilled and customer-focused Customer Service Representative to join our team in Tijuana, Mexico. As a key member of our customer support team, you will be responsible for providing world-class service to our clients, answering their questions, and resolving their issues in a timely and professional manner.

Key Responsibilities:

  • Provide exceptional customer service to policyholders via phone, email, and chat
  • Answer customer inquiries and resolve issues in a timely and professional manner
  • Update customer information and profiles as needed
  • Work collaboratively with internal teams to resolve customer issues
  • Meet or exceed customer satisfaction targets

Requirements:

  • Bachelor's degree in a related field or equivalent experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Proficiency in Microsoft Office and customer relationship management software
  • Fluency in English and Spanish

What We Offer:

  • Competitive salary and bonus structure
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

How to Apply:

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, please submit your application, including your resume and a cover letter, to [insert contact information].



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