Account Manager, SMB

hace 1 día

Puebla, Puebla, México Jumpcloud A tiempo completo
About the Role

We are seeking an experienced Account Manager to join our SMB team at JumpCloud. As an Account Manager, you will be responsible for building and maintaining strong relationships with our current customers, understanding their needs and goals, and driving world-class net revenue retention.

Key Responsibilities
  • Expansion sales into existing accounts with a strong forecast and funnel management process
  • Deliver regular outbound campaigns on new product updates, partnering with Product and technical resources
  • Conduct data-driven conversations to cultivate new product pipeline and upsell opportunities
  • Deliver commercial outcomes by running a consistent sales process and setting next-step expectations and contract negotiations with customers
  • Understand customer use-cases and how they pair with JumpCloud's portfolio solutions to identify new cross-sale opportunities
  • Operate internally as a liaison with cross-functional teams to share key customer feedback and insights to improve customer experience and further investments with JumpCloud
  • Support customer retention efforts such as support ticket escalations, feature requests, conversations with product, and internal advocacy
Requirements
  • 2+ years managing and growing a portfolio of relationships with technical buyers
  • History of top performance in sales and prior Account Management/BDR roles
  • Basic understanding of security, identity, and access management
  • Aptitude for learning technical concepts/terms (Technical background in engineering, computer science, or MIS a plus)
  • Prior pipeline generation and closing sales experience
  • Managing a full sales process from demand to close for an install base of customers
  • Building strong, trusting relationships with customers and internal stakeholders
  • Proven track record of performance (top 10-20% of company) in past sales positions
  • Self-motivated, analytical, and entrepreneurial spirit balancing hunter sales instincts with nurturing, relationship-building capabilities
  • Comfortable working in a fast-paced, dynamic environment
  • Highly organized, detail-oriented, and ability to multitask
Preferred Qualifications
  • Bachelor's degree
  • Experience working with identity and access management solutions
  • Experience operating in a fast-paced hyper-growth environment
Why JumpCloud?

At JumpCloud, we are committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description. This role is remote in the country of Mexico. You must be located in and authorized to work in Mexico to be considered for this role.

We are an equal opportunity employer and welcome applications from diverse candidates. Please submit your résumé and a brief explanation about yourself and why you would be a good fit for JumpCloud. Please note that JumpCloud is not accepting third-party resumes at this time.

  • Executive Account Manager

    hace 2 semanas

    Puebla, Puebla, México Carolina logistics Inc A tiempo completo

    Carolina Logistics Inc. is a leading US-based freight forwarder with 14 years of experience in the international logistics market.We offer comprehensive logistics solutions, seamlessly integrating air, ground, and ocean freight forwarding services to meet the diverse needs of our clients.Our commitment to excellence is reflected in our provision of...

  • Key Account Manager

    hace 1 día

    Puebla, Puebla, México Formel D Gmbh A tiempo completo

    Job Summary:We are seeking a highly experienced Key Account Manager to join our team at Formel D GmbH. As a seasoned professional in the automotive industry, you will be responsible for driving business growth and developing strategic relationships with key clients.Key Responsibilities:Prospecting and Business Development: Identify new business opportunities...

  • Commercial Operations Manager

    hace 1 día

    Puebla, Puebla, México Michael Page A tiempo completo

    Job SummaryWe are seeking a highly experienced General Manager to lead our Mexican plant, focusing on commercial development and operational efficiency. The ideal candidate will have a strong track record in managing global key accounts, ensuring the same level of service and professionalism expected in their home countries.Key ResponsibilitiesOperations and...

  • General Manager

    hace 1 día

    Puebla, Puebla, México Michael Page A tiempo completo

    {"title": "Commercial Operations Manager", "content": "Job SummaryWe are seeking a highly experienced Commercial Operations Manager to oversee the day-to-day operations of our Mexican plant. As a key member of our team, you will be responsible for driving commercial development and operational efficiency.Key ResponsibilitiesManagement and Optimization of...

  • General Manager

    hace 2 semanas

    Puebla, Puebla, México Michael Page A tiempo completo

    About the RoleWe are seeking a highly experienced and skilled General Manager to lead our commercial development and operations in Mexico. As a key member of our team, you will be responsible for overseeing the day-to-day operations of our Mexican plant, focusing on commercial growth and operational efficiency.Key ResponsibilitiesCommercial Development and...

  • Account Manager, Enterprise

    hace 2 semanas

    Puebla, Puebla, México Jumpcloud A tiempo completo

    About JumpCloudJumpCloud is a leading provider of cloud-based identity and access management solutions. Our platform helps IT teams and Managed Service Providers (MSPs) centralize management of user identities and devices, enabling small and medium-sized enterprises to adopt Zero Trust security models.About the TeamThe Account Management team is responsible...

  • Senior Key Account Manager

    hace 1 día

    Puebla, Puebla, México Didi Global A tiempo completo

    {"Role Overview": "At Didi Global, we are seeking a highly skilled and motivated City Key Account Hunter to join our team. As a key member of our commercial team, you will be responsible for identifying and acquiring new key accounts through rigorous field work, constant face-to-face meetings, cold calls, and other means that promote and generate the...

  • Account Manager, Enterprise Client

    hace 1 semana

    Puebla, Puebla, México Jumpcloud A tiempo completo

    About JumpCloudJumpCloud is a leading provider of cloud-based identity and access management solutions for small and medium-sized enterprises. Our platform enables IT teams and Managed Service Providers to centralize management of user identities and devices, making it easier to adopt Zero Trust security models.About the TeamThe Account Management team at...

  • Sales Operations Manager

    hace 1 día

    Puebla, Puebla, México Citi A tiempo completo

    Job SummaryCiti is seeking a highly skilled Sales Operations Manager to provide full leadership and supervisory responsibility for our Commercial Sales Support team. As a key member of our organization, you will be responsible for providing operational/service leadership and direction to the team, applying in-depth disciplinary knowledge through provision of...

  • Product Launch Manager

    hace 2 semanas

    Puebla, Puebla, México Fritz Dräxlmaier Gmbh & Co. Kg A tiempo completo

    Job DescriptionJob Title: Product Launch ManagerCompany: Fritz Dräxlmaier GmbH & Co. KGLocation: Puebla, MXJob Type: Full-timeJob Category: Industrial EngineeringAbout Us: Fritz Dräxlmaier GmbH & Co. KG is a leading global supplier of automotive electrical systems and electronics.Job Summary: We are seeking a highly skilled Product Launch Manager to join...

  • Gerente de Comunidad

    hace 1 día

    Puebla, Puebla, México Vitae Reclutamiento A tiempo completo

    Descripción del PuestoBuscamos a un profesional experimentado en gestión de redes sociales y marketing digital para unirse a nuestro equipo en Vitae Reclutamiento. El candidato ideal tendrá experiencia en la creación y ejecución de estrategias de marketing digital, incluyendo la gestión de redes sociales, campañas de publicidad y segmentaciones de...

  • Collections Manager

    hace 2 semanas

    Puebla, Puebla, México Goodleap A tiempo completo

    Job Summary:The Collections Manager will be responsible for coaching, training, and developing collectors to achieve maximum results while ensuring all policies and procedures are followed. This role requires excellent project management skills, a positive attitude, and the ability to motivate others to achieve success.About Goodleap:Goodleap is a leading...

  • Collections Manager

    hace 1 semana

    Puebla, Puebla, México Goodleap A tiempo completo

    Job Summary:The Collections Manager will be responsible for coaching, training, and developing collectors to achieve maximum results while ensuring all policies and procedures are followed. This role requires excellent project management skills, a positive attitude, and the ability to motivate others to achieve success.About Goodleap:Goodleap is a financial...

  • Gerente de Canales de TI

    hace 1 día

    Puebla, Puebla, México Reclutamiento It A tiempo completo

    Descripción del PuestoReclutamiento IT busca un Gerente de Canales con experiencia en desarrollo de canales para distribución y posicionamiento de servicios. El candidato ideal tendrá experiencia en generación de demanda a clientes finales, desarrollo de canales y gestión de cuentas estratégicas.ResponsabilidadesDiseñar estrategias con el equipo de...

  • Collections Manager

    hace 1 día

    Puebla, Puebla, México Goodleap A tiempo completo

    {"**Job Summary**": "We are seeking a highly motivated and experienced Collections Manager to join our team at Goodleap. As a key member of our collections team, you will be responsible for coaching, training, and developing collectors to maximize results while ensuring all policies and procedures are followed.", "**Key Responsibilities**": "\tMonitor,...

  • Gerente De Cuenta Senior

    hace 1 día

    Puebla, Puebla, México Lopéz Tamayo Consultores A tiempo completo

    **Perfil del Cargo**: Buscamos un profesional experimentado para ocupar el cargo de Gerente De Cuenta en nuestra empresa Lopéz Tamayo Consultores. El candidato ideal deberá tener experiencia en la industria automotriz y habilidades en el manejo de cuentas por cliente.**Responsabilidades**:Concretar nuevos proyectos de la industria automotriz.Procesamiento...

  • Gerente de Canales para Desarrollo de Mercado y Posicionamiento de Servicios

    hace 2 semanas

    Puebla, Puebla, México Training Talent A tiempo completo

    Descripción del PuestoEstamos buscando un Gerente de Canales con experiencia en desarrollo de canales para distribución y posicionamiento de servicios para unirse a nuestro equipo en Training Talent en Puebla, Puebla.ResponsabilidadesDiseñar estrategias con el equipo de LATAM para la generación de demanda, posicionamiento de marca y proyectos especiales...

  • Gerente de Proyectos Jr. de Tecnología

    hace 1 semana

    Puebla, Puebla, México Overcome A tiempo completo

    Descripción del PuestoLa empresa Overcome busca un profesional con experiencia en la implementación de proyectos de tecnología para liderar y coordinar el proceso de implementación de nuestra plataforma web en las oficinas de nuestros clientes.ResponsabilidadesRelación con el Cliente: Ser el principal punto de contacto con nuestro cliente durante el...

  • Freight Logistics Specialist

    hace 2 semanas

    Puebla, Puebla, México Suptra A tiempo completo

    Job Summary: We are seeking a highly motivated and experienced Freight Logistics Specialist to join our team at Suptra. As an Ocean Freight Account Manager, you will be responsible for building and maintaining strong relationships with clients in the ocean freight industry.Key Responsibilities:Conduct regular meetings with clients to understand their...

  • Gerente de Canales de TI

    hace 1 día

    Puebla, Puebla, México Reclutamiento It A tiempo completo

    ¡Únete a nuestro equipo de Reclutamiento IT!Estamos buscando un Gerente de Canales con experiencia en desarrollo de canales para distribución y posicionamiento de servicios. Si eres una persona innovadora y apasionada por la tecnología, ¡esta es tu oportunidad!¿Qué ofrecemos?Libertad operativa para la atracción, desarrollo y administración de...