Change Manager, IT Operations Specialist
hace 1 semana
We are seeking a highly skilled Change Manager, IT Operations Specialist to join our team at JLL Technologies. The successful candidate will be responsible for leading IT change initiatives, ensuring minimal disruption to operations, and collaborating with cross-functional teams to define change management strategies.
Key Responsibilities- Change Management: Develop and implement change management plans, communication strategies, and training programs to ensure successful IT change initiatives.
- Collaboration and Communication: Collaborate with IT, operations, and project management teams to define change management strategies and ensure effective communication with stakeholders.
- Risk Management: Identify and manage potential risks and issues associated with IT changes, and develop mitigation plans to minimize their impact on business operations and performance.
- Stakeholder Management: Develop and deliver clear and concise communication materials to keep employees informed about IT changes, and provide ongoing support and guidance to employees as they navigate through changes.
- Metrics and Evaluation: Develop metrics and evaluation frameworks to measure the effectiveness and impact of change management initiatives, and collect feedback and data to evaluate the effectiveness of change management initiatives.
- Education: Bachelor's degree in information & computer science, Statistics or a quantitative discipline in science.
- Experience: Minimum of 4+ years in change management, specifically in leading operations and infrastructure change initiatives.
- Skills: Proven experience in infrastructure and operations change management, strong understanding of IT infrastructure, applications, systems, and networks, excellent knowledge of IT service management frameworks (e.g., ITIL) and change management methodologies.
JLL Technologies is a leading provider of technology solutions for the built environment. We are committed to helping our clients realize their full potential in a fully entrepreneurial and inclusive work environment. We offer a competitive pay and benefits package, and are recognized by the Ethisphere Institute as one of the 2019 World's Most Ethical Companies for the 12th consecutive year.
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