ServiceNow ITOM Administrator

hace 1 mes


Guadalajara, Jalisco, México Brillio A tiempo completo

We are seeking an experienced ServiceNow ITOM Administrator to join our team in Guadalajara. As a key member of our team, you will provide level 2 support for the client's existing ServiceNow ITOM module, comprising ServiceNow Discovery and ServiceNow Service Mapping.

The ideal candidate will have a proven background in administering and developing the ITOM module of ServiceNow, with experience in developing CMDB as well as understanding the CSDM framework. Additionally, they should have a strong understanding of SACM processes and their importance in achieving a complete and correct CMDB.

Our team is responsible for supporting the platform, which includes permanent staff members of Zurich, colleagues within Wipro who provide BAU managed services support, and colleagues within Brillio who will support service mapping on a BAU basis.

As a ServiceNow ITOM Administrator, your responsibilities would include:

  • Providing level 2 support for the client's existing ServiceNow ITOM module
  • Developing and administering the ITOM module of ServiceNow
  • Developing CMDB and understanding the CSDM framework
  • Remediating incidents and fulfilling requests affecting the ITOM module of ServiceNow

We offer a competitive salary of approximately $80,000 per year, depending on experience, and a range of benefits including health insurance, retirement plans, and opportunities for professional growth and development.

About Brillio

Brillio is one of the fastest-growing digital technology service providers and a partner of choice for many Fortune 1000 companies. Our team is committed to delivering innovative solutions that drive business results and transform customer experiences.

EEO Declaration

Brillio is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive workplace culture that values diversity, equity, and inclusion.


  • ServiceNow Developer

    hace 2 meses


    Guadalajara, Jalisco, México Encora A tiempo completo

    **About the Role**At Encora, we are looking for a skilled ServiceNow Developer to join our team in Guadalajara, working in a hybrid model. The ideal candidate will have experience in developing, configuring, and customizing the ServiceNow platform to meet business requirements.**Key Responsibilities**Develop, configure, and customize ServiceNow platform to...


  • Guadalajara, Jalisco, México Bhuvi It Solutions A tiempo completo

    Company OverviewBhuvi It Solutions is a leading provider of innovative IT solutions, committed to delivering exceptional results and exceeding client expectations.SalaryWe offer a competitive salary range of $68,200.00 - $85,200.00 per month, commensurate with experience and qualifications.About the JobWe are seeking an experienced Servicenow Developer to...


  • Guadalajara, Jalisco, México Wipro Limited A tiempo completo

    We are seeking a highly skilled ServiceNow ITSM/ITOM Developer to join our team at Wipro Limited in Guadalajara, Mexico.About the RoleThis is an exciting opportunity for a seasoned professional with 8+ years of experience in designing and implementing ServiceNow solutions. The ideal candidate will have expertise in TSOM (ITSM + CSM), Event Management, TMF...


  • Guadalajara, Jalisco, México Ibm A tiempo completo

    About the RoleWe are seeking a talented ServiceNow Discovery Engineer to join our team. As a key member of our organization, you will play a critical role in implementing support for multiple databases, adding support for NoSQL as an alternative document store integrated into the platform, and instrumenting the ServiceNow platform to provide new insight into...


  • Guadalajara, Jalisco, México Ibm A tiempo completo

    OverviewAt IBM, we're seeking a highly skilled Senior ServiceNow ITSM Consultant to join our team. As an expert in ServiceNow System administration and ITSM, you will play a critical role in helping clients transform their business and solve complex problems.Your Role and ResponsibilitiesYou will lead the design and development of customized systems using...


  • Guadalajara, Jalisco, México Koch Global Services A tiempo completo

    At Koch Global Services, we are seeking an experienced Enterprise Service Management Specialist to join our KGS Enterprise Service Management (ESM) team.Job SummaryThe successful candidate will be responsible for efficiently managing ServiceNow administration duties, collaborating closely with IT and business teams to comprehend their requirements, and...


  • Guadalajara, Jalisco, México Ibm A tiempo completo

    About IBM ConsultingIBM Consulting is a leading consulting and professional services business, renowned for its expertise in business and technology transformation. With deep knowledge in various industries, we offer strategic guidance, technological solutions, and operational support to top companies worldwide.We empower our clients to accelerate their...


  • Guadalajara, Jalisco, México Koch Global Services A tiempo completo

    About Koch Global Services">Koch Global Services is a technology enabled company seeking a professional network resource interested in using knowledge to drive superior business results.">Job Description:">We are looking for an experienced Network Automation Specialist to join our team. This role will give you the opportunity to use your skills to support...


  • Guadalajara, México Brillio A tiempo completo

    **ServiceNow ITOM Administrator**: **About Brillio**: Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Born digital in 2014, Brillio applies its expertise in customer experience...


  • Guadalajara, México DB Schenker A tiempo completo

    **About the job** Service & Operations Management Function is responsible for the overall orchestration, control and management of service delivery processes across all services and service providers to enable service management and seamless delivery of end-to-end services within SLA. The ServiceNow Administrator will work within **_Platform Stream with...

  • Servicenow Developer

    hace 6 meses


    Guadalajara, México Bhuvi IT Solutions A tiempo completo

    Only Mexican Citizen Fulltime Qualifications: Bachelor's or Master's degree in Computer Science, Information Systems, or a related field. Certification in ServiceNow Administration and ServiceNow Developer is a plus. In-depth knowledge of ServiceNow platform capabilities, including IT Service Management (ITSM), IT Operations Management (ITOM), and IT...

  • Servicenow Developer

    hace 6 meses


    Guadalajara, México Encora A tiempo completo

    **You will work in Guadalajara, hybrid model.** **Roles and Responsibilities** - Developing, configuring, and customizing the ServiceNow platform to fit business requirements. - Collaborating with cross-functional teams to identify and prioritize business requirements - Writing clean, efficient, and maintainable code requires expertise to achieve. - Code...


  • Guadalajara, México Wipro Limited A tiempo completo

    Guadalajara, Mexico - Tech Hiring - 3113975 - We are looking for a Senior Developer with Configuration, troubleshooting, Code Reviews, Strategy, Roadmap for TSM and TSOM Applications with 8 + Year Experience - The ServiceNow Developer will be responsible for the assisting in TSOM design, Development delivery and mentoring the developers to configure and...


  • Guadalajara, México AstraZeneca A tiempo completo

    AstraZeneca is a global, science-led, patient-focused pharmaceutical company that focuses on the discovery, development, and commercialization of prescription medicines for some of the world’s most serious disease. But we’re more than one of the world’s leading pharmaceutical companies. As a high-performing team, we are united and motivated by our...


  • Guadalajara, México AstraZeneca A tiempo completo

    AstraZeneca is a global, science-led, patient-focused pharmaceutical company that focuses on the discovery, development, and commercialization of prescription medicines for some of the world’s most serious disease. But we’re more than one of the world’s leading pharmaceutical companies. As a high-performing team, we are united and motivated by our...


  • Guadalajara, México AstraZeneca A tiempo completo

    **ServiceNow Integration developer** is responsibility of collecting requirements, discussing the requirements with the stakeholders, understanding the requirement, configure/develop the requirement in ServiceNow with expected quality and meet the project deadlines. **The additional responsibility includes** - Meeting compliance and quality requirements of...


  • Guadalajara, México Koch Global Services A tiempo completo

    **Your Job** The Koch Capability Transformation Team within Koch Global Services (KGS) is seeking an Applications System Analyst efficiently managing ServiceNow administration duties concurrently with proactive engagement in incident and task support, collaborating closely with IT and business teams to comprehend their requirements, and delivering targeted...


  • Guadalajara, México Koch Global Services A tiempo completo

    Your Job The Koch Capability Transformation Team within Koch Global Services (KGS) is seeking an Applications System Analyst efficiently managing ServiceNow administration duties concurrently with proactive engagement in incident and task support, collaborating closely with IT and business teams to comprehend their requirements, and delivering targeted...

  • Servicenow Consultant

    hace 7 meses


    Guadalajara, México IBM A tiempo completo

    Introduction IBM Application Consultants work directly with our clients on key initiatives. You will have the opportunity to build an in-depth understanding of their business issues and implement organizational strategies that drive adoption of change. We are looking for experts who can build credibility and trust with our clients and provide knowledge that...

  • Servicenow Architect

    hace 6 meses


    Guadalajara, México IBM A tiempo completo

    Introduction As an IBM Application Architect, you directly help clients transform their business and solve complex problems. You will define the scope and vision for projects that deliver customized solutions using your knowledge of IBM platforms. You are a technical leader, serving as a liaison among business partners, technical resources, and project...

  • Business Analyst- Itom

    hace 4 meses


    Guadalajara, México Wipro Limited A tiempo completo

    Guadalajara, Mexico - Tech Hiring - 3100778 **Job Description**: - ServiceNow ITSM techno functional Analysist, Experience in Requirement gathering for ITSM and integrations. _ - Develop and document the ITSM requirements during the workshops with the business stakeholders._ - User story documentations with Test case design for System Testing. _ - work...


  • Guadalajara, México IBM A tiempo completo

    Introduction IBM Application Consultants work directly with our clients on key initiatives. You will have the opportunity to build an in-depth understanding of their business issues and implement organizational strategies that drive adoption of change. We are looking for experts who can build credibility and trust with our clients and provide knowledge that...

  • Service Now

    hace 7 meses


    Guadalajara, México DEINTEC A tiempo completo

    DEINTEC es una empresa de consultoría 100% Mexicana, especializada en Tecnología Informática que está en la búsqueda de los más talentosas y apasionadas personas en IT. ¡Descubre a continuación la vacante que tenemos para ti! **ServiceNow Developer** - Escolaridad: Carrera en computación o afín - Disponibilidad: Inmediata - Idioma: Inglés...

  • Servicenow Architect

    hace 3 meses


    Guadalajara, México IBM A tiempo completo

    Introduction As an IBM Application Architect, you directly help clients transform their business and solve complex problems. You will define the scope and vision for projects that deliver customized solutions using your knowledge of IBM platforms. You are a technical leader, serving as a liaison among business partners, technical resources, and project...


  • Guadalajara, México IBM A tiempo completo

    Introduction As an Application Developer, you will lead IBM into the future by translating system requirements into the design and development of customized systems in an agile environment. The success of IBM is in your hands as you transform vital business needs into code and drive innovation. Your work will power IBM and its clients globally, collaborating...

  • Servicenow Architect

    hace 6 meses


    Guadalajara, México IBM A tiempo completo

    Introduction As an IBM Application Architect, you directly help clients transform their business and solve complex problems. You will define the scope and vision for projects that deliver customized solutions using your knowledge of IBM platforms. You are a technical leader, serving as a liaison among business partners, technical resources, and project...

  • Service Desk Developer

    hace 7 meses


    Guadalajara, México DEINTEC A tiempo completo

    DEINTEC es una empresa de consultoría 100% Mexicana, especializada en Tecnología Informática que está en la búsqueda de los más talentosas y apasionadas personas en IT. ¡Descubre a continuación la vacante que tenemos para ti! - Escolaridad: Carrera en computación o afín - Disponibilidad: Inmediata - Idioma: Inglés CONVERSACIONAL - Experiência...


  • Guadalajara, México IBM A tiempo completo

    Introduction As an Application Developer, you will lead IBM into the future by translating system requirements into the design and development of customized systems in an agile environment. The success of IBM is in your hands as you transform vital business needs into code and drive innovation. Your work will power IBM and its clients globally, collaborating...