Head of Human Resources
hace 1 mes
We are seeking a strategic leader to join our team as the Head of Human Resources and Services Lead in KONE Americas.
The ideal candidate will lead and modernize our People and Communications Services operations across the Americas region, ensuring alignment with global service standards and serving as a critical part of the KONE service model in delivering P&C services for the organization with their teams.
**Key Responsibilities:**
• Lead the P&C Services function across the Americas, including overseeing the AskHR service.
• Manage and lead P&C Services according to global scopes and SLAs established within the region.
• Collaborate with business units to tailor service scopes locally, ensuring alignment with business needs.
• Drive the design, development, and implementation of P&C Services management processes in support of organizational goals and enhance employee engagement.
**Qualifications and Requirements:**
• Bachelor's or Master's degree in Human Resources, Communications, or a related field.
• 5-7 years of experience in Human Resources, preferably in multinational companies.
• Business acumen and experience in a multicultural business environment.
• Proficiency in service management processes with a track record of driving change.
• Strong project management and people leadership/coaching skills.
• Excellent communication skills with the ability to engage effectively with senior leaders.
• Must be fluent in English and Spanish; must be able to communicate in English and Spanish verbally and through written communication.
**Salary and Benefits:**
The estimated salary range for this position is $120,000 - $150,000 per year, depending on experience. Additionally, we offer competitive benefits, including flexible work schedules, opportunities for learning and growth, matching 401K, pension plan, comprehensive health and wellness plans for the entire family, paid holidays, and paid time off.
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