Technical Leadership Director
hace 21 horas
Audible's technology teams play a pivotal role in connecting listeners with millions of stories by envisioning, designing, developing, and testing the software and applications that comprise our platform. As a Support Engineering Director, you will anticipate and mitigate obstacles before they occur, implementing solutions that enable our engineers to achieve strategic and tactical business objectives. You will coach teams to deliver visionary products and programs that maximize value for our millions of customers, driving the future of our technology, mentoring future leaders, and inspiring innovation.
Key Responsibilities- Be a technical lead for the organization and a support leader recognized by peers across the company.
- Have a solid understanding of the business as it relates to the team's supported services.
- Lead or participate in company-wide user groups to exchange support information, procedures, and best practices.
- Be an expert in system design and configuration, contributing regularly to physical architecture design for the organization, especially for new services.
- Be involved in major technical decisions and work with development and QA teams to increase service supportability, scalability, and performance.
- Lead large initiatives spanning multiple services, such as efficiency and scaling.
- Manage organization-wide outages, ensuring accurate documentation and timely resolution.
- Define aggressive SLAs and drive the team to meet them through metrics creation and analysis.
- Conduct cross-team monitor planning and reviews.
- Have a strong understanding of the technologies, tools, procedures, resources, and best practices used to improve operational excellence.
- Determine best practices for code management, support, code builds, and code deployments.
- Participate and may drive operational excellence across teams.
- Display the leadership core values in every activity and may lead people or virtual teams.
-
Technical Leadership Director
hace 2 semanas
Ciudad de México, Ciudad de México Audible A tiempo completo**About This Role**Audible's technology teams play a critical role in connecting listeners with millions of stories by envisioning, designing, developing, and testing the software and applications that comprise our platform. As a Technical Leadership Director, you will anticipate and mitigate obstacles before they occur, and implement solutions that enable...
-
Technical Leadership Director
hace 1 semana
Ciudad de México, Ciudad de México Audible A tiempo completo**About This Role**Our technology teams play a crucial role in connecting listeners with millions of stories by envisioning, designing, developing, and testing the software and applications that comprise Audible's platform. As a Technical Leadership Director, you will anticipate and identify potential obstacles before they occur, and implement solutions that...
-
Technical Leadership Director
hace 2 días
Ciudad de México, Ciudad de México Audible A tiempo completoAbout This RoleAudible's technology teams play a pivotal role in connecting listeners with millions of stories by designing, developing, and testing the software and applications that power our platform. As a Support Engineering Director, you'll anticipate and mitigate obstacles, implementing solutions that enable our engineers to achieve strategic and...
-
Technical Leadership Role: Support Engineer Director
hace 2 semanas
Ciudad de México, Ciudad de México Amazon A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Support Engineering Director to join our team at Amazon. As a key member of our technology organization, you will play a critical role in driving the success of our business by leading our support engineering efforts.Key ResponsibilitiesTechnical Leadership: Provide technical leadership and vision...
-
Support Engineering Director
hace 2 semanas
Ciudad de México, Ciudad de México Audible A tiempo completoAbout This RoleAudible is seeking a highly skilled Support Engineering Director to lead our technical teams in delivering exceptional support experiences for our millions of global listeners. As a key member of our organization, you will play a critical role in shaping the future of our technology and driving innovation.Key ResponsibilitiesTechnical...
-
Technical Director/Managing Director
hace 2 semanas
Ciudad de México, Ciudad de México Aecom A tiempo completoJob SummaryAECOM is seeking an experienced Technical Director/Managing Director to lead the Underground Metro Line project. The successful candidate will be responsible for providing technical expertise and guidance to project teams and clients, ensuring compliance with industry standards and regulations.Key ResponsibilitiesProvide technical expertise and...
-
Product Technical Support Director
hace 2 días
Ciudad de México, Ciudad de México oilandgas A tiempo completoProduct Technical Support DirectorAs a Product Technical Support Director, you will be responsible for driving infinite possibilities within a diversified, global organization. You will lead a team to provide world-class product support for technical issues, become operationally embedded with new product development processes, and collaborate with...
-
Technical Director – Workplace Interiors
hace 23 horas
Ciudad de México, Ciudad de México Gensler A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Director to join our team at Gensler. As a Technical Director, you will play a key role in providing leadership and technical expertise to our studio members, ensuring the successful delivery of projects from initial concepts to construction completion.Key ResponsibilitiesProvide technical guidance and...
-
Senior Director Technical Consumer Research
hace 2 semanas
Ciudad de México, Ciudad de México The Coca-Cola Company A tiempo completoJob SummaryWe are seeking a highly experienced and skilled Senior Director Technical Consumer Research to lead our Technical Consumer Research (TCR) function for the LATAM Region and Global categories. This role will be responsible for working with cross-functional teams to develop and implement regional and global business strategies, as well as leading a...
-
Technical Director
hace 1 semana
Ciudad de México, Ciudad de México Blueclip A tiempo completoAbout BlueclipWe are a company that brings together creative minds and expertise to deliver exceptional results.Our SearchWe are seeking a seasoned and proactive engineering manager with extensive experience and proven leadership skills to join our partner, a cryptocurrency investment research platform driven by machine learning and artificial...
-
Technical Director
hace 1 semana
Ciudad de México, Ciudad de México Blueclip A tiempo completoAbout BlueclipWe are a company that brings together creative minds and expertise to deliver exceptional results.Our SearchWe are seeking a seasoned and proactive engineering manager with extensive experience and proven leadership skills to join our partner, a cryptocurrency investment research platform driven by machine learning and artificial...
-
Technical Leadership Manager
hace 2 horas
Ciudad de México, Ciudad de México Audible A tiempo completoAbout This RoleAudible's technology teams play a pivotal role in connecting listeners with millions of stories by designing, developing, and testing the software and applications that power our platform. As a Support Engineering Manager, you'll anticipate and mitigate obstacles, implementing solutions that enable our engineers to achieve strategic and...
-
Technical Director
hace 2 días
Ciudad de México, Ciudad de México Sinch A tiempo completoAbout SinchSinch is a global leader in the growing market for Communication Platforms as a Service (CPaaS) and mobile customer engagement. We are specialists in allowing businesses to reach everyone on the planet, in seconds or less, through mobile messaging, email, voice, and video.With presence in more than 50 countries, whether you know us or not, you've...
-
Senior Director Technical Consumer Research and Insights
hace 1 semana
Ciudad de México, Ciudad de México Coca-Cola A tiempo completoJob SummaryWe are seeking a highly experienced and skilled Senior Director Technical Consumer Research and Insights to lead our Technical Consumer Research (TCR) function for the LATAM Region and Global categories. This role will be responsible for building and leading end-to-end global consumer research learning plans, utilizing appropriate consumer and...
-
Technical Director
hace 2 semanas
Ciudad de México, Ciudad de México Turno A tiempo completoAbout TurnoTurno is a leading platform dedicated to simplifying and automating the management of vacation rental turnovers. Our robust platform and mobile apps for hosts and cleaners work in sync to streamline scheduling, payments, and communication, ensuring hassle-free turnovers. As an official Airbnb software partner, Turno provides tools like...
-
Regional Engineering Director
hace 1 semana
Ciudad de México, Ciudad de México JLL A tiempo completoJob SummaryThe Regional Engineering Director will lead the engineering function for one of JLL's key client portfolios, responsible for execution and innovation of all Hard Services delivery. This role will hold accountability for execution and innovation of all Hard Services delivery and form part of the account's senior leadership team.Key...
-
Senior Director Technical Consumer Research and Insights
hace 2 semanas
Ciudad de México, Ciudad de México Coca-Cola HBC A tiempo completoJob SummaryWe are seeking a highly experienced and skilled Senior Director Technical Consumer Research and Insights to lead our Technical Consumer Research (TCR) function for the LATAM Region and Global categories. This role will be responsible for developing and implementing global consumer research learning plans, partnering with local and global marketing...
-
Technical Director
hace 1 semana
Ciudad de México, Ciudad de México Gensler A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Director to join our team at Gensler. As a Technical Director, you will play a key role in providing leadership and technical expertise to our studio members, ensuring the successful delivery of projects from initial concepts to construction completion.Key ResponsibilitiesProvide technical guidance and...
-
Senior Director of Technical Consumer Insights
hace 2 días
Ciudad de México, Ciudad de México Coca-Cola A tiempo completoJob Title: Senior Director Technical Consumer ResearchAbout the Role:We are seeking a highly skilled Senior Director to lead our Technical Consumer Research (TCR) function for the LATAM Region and Global categories. As a key member of our team, you will work closely with cross-functional teams to drive business growth and innovation.Key...
-
Director of Engineering Leadership
hace 5 horas
Ciudad de México, Ciudad de México RTX A tiempo completoJob SummaryWe are seeking an experienced Associate Director of Engineering to provide functional leadership for a team of engineers in Design, Stress, Equipment, Tooling, and Program Engineering disciplines. The successful candidate will ensure Functional Excellence within the Mexicali Design Center and play a critical role in integrating the center with the...