Regional Engineering Director

hace 7 días

Ciudad de México, Ciudad de México JLL A tiempo completo

Job Summary

The Regional Engineering Director will lead the engineering function for one of JLL's key client portfolios, responsible for execution and innovation of all Hard Services delivery. This role will hold accountability for execution and innovation of all Hard Services delivery and form part of the account's senior leadership team.

Key Responsibilities

  • Ensure that the technical service team performs as a collaborative and cohesive unit, reflecting the vision and ambition of the client and JLL.
  • Direct Hard Services Management across AMER locations, including budget, schedule, procurement, quality, and risk.
  • Provide effective leadership of the Technical, Energy, Central Service, and Project managers to deliver services within scope, within budget, and meeting contractual obligations and key performance indicators.
  • Foster and develop an open and one-team relationship between the management team, service partners, and stakeholders to create a seamless and unified client experience.
  • Ensure compliance and operational management is maintained, both statutorily and organizationally, ensuring that policy and legislation are followed in accordance with all required standards in each country.
  • Drive the company vision, values, and strategic goals and be responsible for measuring and driving performance to expected levels and standards.
  • Communicate regularly with client stakeholders to build and maintain relationships.
  • Ensure that policies and procedures are fit-for-purpose and that services are delivered and developed in accordance with the standards defined by JLL and the client.
  • Drive innovations and enhancements within the Engineering function across the AMER region.
  • Hold responsibility for contract management of all M&E, Fabric, and hard service partners, vendors, and other procured services, developing a strong partnering ethos and focus toward service.
  • Identify technical risks, develop risk mitigation and contingency plans, and implement action plans to reduce or eliminate project risks.
  • Manage business-critical/emergency situations and seek to resolve promptly, ensuring minimum disruption to the business.

Requirements

  • 8+ years of critical engineering experience and 5+ years in a leadership and management position.
  • Bachelor's degree in Engineering, maintenance, or a related field.
  • Direct experience in directing technical services within a Facilities Management service within a fast-paced, high-profile environment, preferably in both self-delivered and outsourced engineering services contracts.
  • Fluent English.
  • Availability to travel at least 30% of the year.
  • Seasoned leader, adept in managing diverse teams across multiple regions.
  • Experience of operational facilities management and managing services to meet KPIs.
  • Knowledge of sustainability practices, innovations, and energy management.
  • Understanding of building regulations, legislation compliance, and best working practice.
  • Experience in financial management and budgeting, identifying cost savings/avoidance.
  • Ability to effectively manage multiple work streams, proactively resolving challenges or issues.
  • Confident in presenting information and delivering training to colleagues and peers.
  • Think strategically to implement continual improvements to service delivery.
  • Thrives on building and maintaining positive client relations and networks at all levels.
  • Open and has strong communication skills.
  • Highly proficient with Word and Excel and has a keen interest in technology.

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