IT Support Specialist
hace 5 días
As a key member of the American Standard Digital team, you will play a crucial role in transforming our business to be more data-driven and efficient. This includes implementing small changes in day-to-day operations and large paradigm shifts across our global organization.
We are looking for a highly skilled IT Support Specialist to join our team. In this role, you will be responsible for providing 1st level IT / Digital Support to end-users globally. You will work closely with cross-functional teams, including developers, functional consultants, and business users, to address complex issues and provide insights.
The ideal candidate will have a high school diploma from a professional school in an IT area and at least 1 year of experience in Service Desk operations. They will possess effective communication skills, both written and verbal, and be able to empathize with customers, provide exceptional service, and maintain a positive customer experience.
Main Responsibilities- Provide 1st level end-user Support: Assist end-users in troubleshooting and resolving issues related to IT Software and Hardware.
- Request and Incident Management: Track and manage service requests and incidents using a ticketing system, following established processes and service level agreements.
- User Training and Documentation: Conduct training sessions and create user documentation to educate end-users on 1st level software or hardware functionalities, best practices, and self-service resources.
This is a fantastic opportunity to join a dynamic and global environment where you can continuously learn and improve your SAP knowledge and technical skills. We offer a competitive salary of approximately $60,000 - $80,000 per year, depending on location and experience.
-
IT Support Specialist
hace 1 mes
Naucalpan de Juárez, México Sybex Support Services Llc A tiempo completoJob SummaryWe are seeking a skilled IT Support Specialist to join our team at Sybex Support Services Llc. As an IT Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and collaborating with other IT teams to ensure seamless service delivery.Key ResponsibilitiesProvide...
-
IT Support Specialist
hace 4 semanas
Ecatepec de Morelos, México Eaton A tiempo completoEaton's Corporate Sector division is seeking a skilled IT Support Specialist to provide 1st and 2nd level PC support for infrastructure hardware and software.**Key Responsibilities:**A. Provide timely and effective support to customers to resolve hardware and software issues.B. Participate in IT initiatives and lead smaller projects as directed by IT Site...
-
IT Support Specialist
hace 4 semanas
Ecatepec de Morelos, México American Standard A tiempo completo**Job Overview**At American Standard, we are seeking a highly skilled IT Support Specialist to join our IT / Digital Service Desk team. As an IT Support Specialist, you will be responsible for providing exceptional support to end-users, troubleshooting and resolving IT-related issues, and collaborating with cross-functional teams to address complex...
-
IT Support Specialist
hace 3 semanas
Ciudad de México, Ciudad de México Syncreon Consulting A tiempo completoJob Title: IT Support SpecialistJob Summary:We are seeking an IT Support Specialist to join our team at Syncreon Consulting. The ideal candidate will have experience in IT Service Desk, handling calls or chat support, and troubleshooting EUC or Desktop issues, as well as Office 365 products.Key Responsibilities:Provide IT support to employees via phone,...
-
IT Support Specialist
hace 3 semanas
Ciudad de México, Ciudad de México Accelalpha A tiempo completoAbout the RoleAccelalpha is seeking an IT Support Specialist to join a growing IT team. This role will require the candidate to provide technical support for hardware and software, both in-person and remotely. The ideal candidate will have excellent communication skills and an interest in providing exceptional user support.ResponsibilitiesResolve employee...
-
IT Support Specialist
hace 3 días
Ciudad de México, Ciudad de México Thomson Reuters A tiempo completoUnlock Your Potential with Thomson ReutersWe are seeking a highly motivated IT Support Specialist to join our global service management team. As a key contributor, you will play a vital role in supporting our clients across the globe.
-
IT Support Specialist
hace 1 mes
Ciudad de México, Ciudad de México Tui A tiempo completo**About the Role**We are seeking a highly skilled IT Support Specialist to join our team in Cancun, Mexico. As an IT Support Specialist, you will be responsible for providing technical assistance to internal and external customers, troubleshooting issues, and ensuring the smooth operation of our IT systems.**Key Responsibilities**Provide technical support to...
-
IT Support Specialist
hace 4 semanas
Ciudad de México, Ciudad de México Advancio, Inc A tiempo completoJob Title: IT Support SpecialistAbout the Position:Advancio, Inc is seeking a skilled IT Support Specialist to join our dynamic team. As a vital member of our IT department, you will be responsible for providing technical support, maintaining hardware and software systems, and assisting with the implementation of IT projects. The ideal candidate will have a...
-
IT Support Specialist
hace 2 semanas
Valle de Bravo, México Complete Development A tiempo completoJob SummaryWe are seeking a highly skilled IT Support Specialist to join our team at Complete Development. This is a unique opportunity to work in a dynamic environment and make a significant impact on the company's success.About the RoleThe successful candidate will be responsible for providing top-notch technical support to our clients and internal teams....
-
IT Support Specialist
hace 4 semanas
Valle de Bravo, México Complete Development A tiempo completoJob OverviewComplete Development is seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our staff and clients.Key ResponsibilitiesProvide technical support and assistance to staff and clients via phone, email, and in-person. Troubleshoot and...
-
IT Support Specialist
hace 2 semanas
Ciudad de México, Ciudad de México BetterCloud A tiempo completoAt BetterCloud, we're seeking a skilled IT Support Specialist to join our team in Mexico City. As a key member of our IT team, you will provide world-class support to our fast-growing team, ensuring a seamless employee experience.Responsibilities:Provide IT support during technical transitions with kindness, empathy, and understanding.Assist with IT needs of...
-
IT Support Specialist
hace 2 semanas
Ciudad de México, Ciudad de México Advancio, Inc A tiempo completoThis is a remote position based in Mexico City, where you will work with a dynamic team as a vital member of our IT department. As an IT Support Specialist, your responsibilities will include providing technical support, maintaining hardware and software systems, and assisting with the implementation of IT projects.About the PositionThis is a part-time...
-
IT Support Specialist
hace 1 mes
Ciudad de México, Ciudad de México Eaton A tiempo completoEaton is seeking a skilled IT Support Specialist to join our Corporate Sector division.**Key Responsibilities:** Provide first- and second-level PC support for infrastructure hardware and software to ensure customer satisfaction. Offer desk-side support at various sites and serve as the primary point of contact for smaller sites. Participate in IT...
-
Lead IT Support Specialist
hace 3 semanas
Ciudad de México, Ciudad de México Avantor A tiempo completoThe Opportunity:Avantor is looking for an experienced IT Support Lead Specialist to join our team.Key Responsibilities:- Provide first-level IT support and resolve or escalate incidents in a timely manner- Troubleshoot technical issues and provide clear communication and customer support- Collaborate with the Corporate Support Team to resolve complex...
-
Linux System Support Specialist
hace 3 días
Ciudad de México, Ciudad de México Azka IT Consulting A tiempo completoAzka IT Consulting, a leading IT consulting firm in Mexico, is seeking an experienced Linux system support specialist to join our team.We are looking for a skilled professional to provide technical support for 27 applications worldwide.Job Description:As a Linux system support specialist, you will be responsible for providing level 1 support activities,...
-
IT Support Specialist
hace 1 mes
Ciudad de México, Ciudad de México Eaton A tiempo completoEaton is seeking a skilled IT Support Specialist to join its Corporate Sector division.**Key Responsibilities:**Provide desk-side support at Eaton sites, participating in IT initiatives under the guidance of a senior peer or supervisor. Collaborate on projects as directed by IT Site Infrastructure Support (SIS), gathering information to support IT business...
-
Desktop Support Specialist
hace 4 semanas
Naucalpan de Juárez, México Sybex Support Services Llc A tiempo completo**Job Summary**At Sybex Support Services Llc, we are seeking a skilled Desktop Support Specialist to join our team. The successful candidate will provide top-notch support for client Windows platforms, focusing on desktop/end user technologies, collaboration tools, and mobile technologies, including laptop/mobile devices, video conferencing, network/remote...
-
Linux Scripting Support Specialist
hace 3 semanas
Ciudad de México, Ciudad de México Azka IT Consulting A tiempo completoJob DescriptionAzka IT Consulting seeks a skilled Linux Scripting Support Specialist to join our team.We are looking for a talented individual with expertise in Unix and Shell Scripting to support our IT operations.Key Responsibilities:Provide Level 1 support for 27 applications worldwideCollaborate with our technical teams to resolve technical issuesDevelop...
-
IT Support Specialist
hace 4 semanas
Ciudad de México, Ciudad de México LMX Lexmark Mexico, Br. of LIDMI A tiempo completoJob Summary:Leverage your technical expertise to deliver exceptional IT support and solutions to our global clients. As a Technology Specialist at LMX Lexmark Mexico, Br. of LIDMI, you will be responsible for troubleshooting and upgrading software versions, providing internal end-user support, and coordinating installations.Key Responsibilities: Troubleshoot...
-
IT Support Specialist
hace 1 mes
Ciudad de México, Ciudad de México Media A tiempo completoAbout the RoleWe are seeking a skilled IT Support Specialist to join our team in Mexico. As a key member of our IT department, you will be responsible for providing technical support and assistance to our team members.Key ResponsibilitiesSystem Installation & Configuration: Install and configure computer hardware, software, and networking systems.First-Line...