Consumer Banking Business Development Director

hace 3 semanas

Ciudad de México, Ciudad de México CitiGroup A tiempo completo

Job Summary:

The Consumer Banking Business Development Director is responsible for managing multiple teams and driving the strategic direction of the consumer banking business. This role requires a deep understanding of the industry, direct competitors' products and services, and the ability to execute functional strategy in the area managed.

Key Responsibilities:

  • Own the product profit and loss (P&L) and lead the team responsible for creating, growing and delivering the P&L, customer product offerings and product pricing.
  • Identify forward-compatible top talent inside and outside of the organization and lead the team in creating an innovative, play-to-win culture.
  • Partner closely with internal stakeholders to re-design business models, drive new customer acquisition efforts, and deepen existing customer relationships through the refinement and creation of compelling product offerings.
  • Accountable for business economics, outcomes and roll out of digital acceleration efforts including the development and tracking of Key Performance Indicators (KPIs) to measure business impact and P&L management and tracking against targets.
  • Establish governance of all initiatives including continuous communication with partner business organizations, as well as compliance and legal departments, to ensure all products are within guidelines and standards and appropriately mitigate risk.
  • Recommend and influence digital product strategy at senior management levels in the organization.
  • Analyze product trends on a national level to target new customers, outside the traditional Citi footprint, and identify potential sales opportunities in order to stay ahead of Citi's competitors and produce new growth streams.

Qualifications:

  • 15+ years experience.
  • Accomplished change leader, can execute flawlessly in ambiguous and changing environments and demonstrates both a flexible and resilient approach.
  • Must possess vision and passion for the transformation of the consumer banking business, with high energy.
  • Managerial experience.
  • Significant relevant experience driving strategy and execution of digital products, payments, client segments, channel distribution, and customer experience in the retail banking/financial services space.
  • Demonstrated ability to work collaboratively across multiple stakeholders and organizations – pushes self and colleagues to higher levels of performance by actively listening and engaging in constructive dialogue.
  • Treats people with respect and assumes the intentions of others are based on common purpose and shared goals.
  • Demonstrated ability to manage and drive large scale, complex business initiatives –taking initiatives from concept to execution.
  • Ability to balance strategic thinking with process-oriented execution, with a high attention to detail and quality on both internal team work and external products delivered to the market.
  • Strategic, analytical, and systematic thinker who consistently pushes the status quo and constructively challenges the team to drive change and continuous improvement and innovation.

Education:

  • Bachelor's/University degree, Master's degree preferred.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group: Business Strategy, Management & Administration

Job Family: Business Management

Time Type: Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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